About the Position

Associate - Governance & Oversight

Date published: Aug 12 2026

Location: Chennai / India

Job category: Corporate

Work model: Hybrid

About Cognizant Corporate

Cognizant Corporate is a global community united by a shared purpose: to make a meaningful impact. We are committed to excellence and driven by outcomes that matter. Collaboration is at the heart of how we work, and our forward-thinking mindset fuels continuous learning, innovation, and growth.

At Cognizant, careers transcend titles. We empower our people to think strategically, inspire others, and lead with purpose, always guided by our core values. Join us in shaping the future of business. Could you be the one to make a difference?

About the Role

As an Associate – Governance and Oversight (G&O), JSIC, you will support the governance and operational excellence of the Joint Security Intelligence Center (JSIC) within Corporate Security. You will be a key member of the Governance & Oversight team, collaborating with multiple JSIC sub towers and stakeholders to ensure consistency, process adherence, operational effectiveness, and continuous improvement across security operations.

You will have the opportunity to drive governance activities, maintain critical operational processes, support reporting and compliance initiatives, coordinate learning and engagement programs, and contribute to strengthening the maturity and effectiveness of JSIC operations.

Responsibilities

Support process governance activities by creating, updating, and maintaining SOPs, service manuals, communication templates, and the central document repository.
Maintain the JSIC service catalog, product inventory, and governance artifacts to ensure process consistency and operational compliance.
Administer governance trackers and support ServiceNow-based task, issue, action item, and operational management activities.
Coordinate governance forums, operational review meetings, documentation of meeting minutes, and team engagement initiatives.
Collate operational metrics from JSIC sub towers and prepare daily, monthly, quarterly, and annual dashboards, reports, trends, and executive storyboards.
Support audit readiness activities, quality reviews, business continuity planning (BCP), business impact analysis (BIA), tabletop exercises, and resilience initiatives.
Maintain training records, workforce databases, organizational charts, distribution lists, and learning program trackers.
Coordinate stakeholder communications, recognition programs, team-building activities, and knowledge-sharing initiatives.
Publish JSIC goals, track progress against objectives, and support continuous improvement initiatives across the organization.
Partner with internal stakeholders to enhance governance practices, reporting quality, operational efficiency, and service effectiveness.

Requirements

Core Skills:
- Bachelor’s degree in Business Administration, Information Technology, Cybersecurity, Information Security, Operations Management, or a related discipline.
- Experience supporting governance, operations management, program coordination, project management, risk management, compliance, or related business functions.
- Strong organizational skills with the ability to manage multiple priorities, trackers, reports, and stakeholder requests.
- Experience creating and maintaining documentation, standard operating procedures, and process governance artifacts.
- Proficiency with Microsoft Office applications, collaboration platforms, reporting tools, and workflow management systems.
- Strong analytical skills with the ability to compile data, identify trends, and produce meaningful reports and dashboards.
- Excellent written and verbal communication skills with the ability to interact effectively across teams and organizational levels.
- Ability to work independently, manage competing priorities, and support operational excellence initiatives.
- A strong sense of ownership, desire to create meaningful outcomes, and passion for work that serves a greater good for customers, communities, or global challenges.
- The embodiment of Cognizant’s Values of: Work as One, Dare to Innovate, Raise the Bar, Do The Right Thing, & Own It.
Nice to Have:
- Experience working with ServiceNow or similar workflow, governance, or ticketing platforms.
- Knowledge of governance, compliance, audit, operational risk, business continuity, or security operations processes.
- Experience preparing executive dashboards, scorecards, operational reports, and management presentations.
- Familiarity with documentation management, knowledge repositories, and process improvement methodologies.
- Strong stakeholder management and coordination capabilities.
- Experience facilitating meetings, workshops, training sessions, and engagement initiatives.
- Attention to detail and the ability to maintain accurate records, trackers, and governance documentation.
- Continuous learning mindset with a focus on operational excellence and process improvement.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring attendance in a Cognizant Chennai office as determined by business needs. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

About Cognizant

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that Help You Thrive and Grow

Our benefits program is built with you in mind-so you can enjoy a fulfilling, balanced and healthy life.

Financial Wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

Physical and Mental Health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more.

Your Career, Your Way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations-and build the skills you need to grow your career.

Real-World Impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your Path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

Step 1: Apply to the Right Opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

Step 2: Connect with Your Recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

Step 3: Show Off Your Skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

Step 4: Decision Time

Our team will then review each candidate’s potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us-but you can count on us to keep you updated.

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Associate - Governance & Oversight

Job description