About the Position

Associate - Governance & Oversight

Publicatiedatum aug. 12 2026

Plaats Chennai / India

Functiecategorie Corporate

Het model van het werk Hybrid

About Cognizant Corporate

Cognizant Corporate is a global community united by a shared purpose: to make a meaningful impact. We are committed to excellence and driven by outcomes that matter. Collaboration is at the heart of how we work, and our forward-thinking mindset fuels continuous learning, innovation, and growth.

At Cognizant, careers transcend titles. We empower our people to think strategically, inspire others, and lead with purpose, always guided by our core values. Join us in shaping the future of business. Could you be the one to make a difference?

About the Role

As an Associate – Governance and Oversight (G&O), JSIC, you will support the governance and operational excellence of the Joint Security Intelligence Center (JSIC) within Corporate Security. You will be a key member of the Governance & Oversight team, collaborating with multiple JSIC sub towers and stakeholders to ensure consistency, process adherence, operational effectiveness, and continuous improvement across security operations.

You will have the opportunity to drive governance activities, maintain critical operational processes, support reporting and compliance initiatives, coordinate learning and engagement programs, and contribute to strengthening the maturity and effectiveness of JSIC operations.

Responsibilities

Support process governance activities by creating, updating, and maintaining SOPs, service manuals, communication templates, and the central document repository.
Maintain the JSIC service catalog, product inventory, and governance artifacts to ensure process consistency and operational compliance.
Administer governance trackers and support ServiceNow-based task, issue, action item, and operational management activities.
Coordinate governance forums, operational review meetings, documentation of meeting minutes, and team engagement initiatives.
Collate operational metrics from JSIC sub towers and prepare daily, monthly, quarterly, and annual dashboards, reports, trends, and executive storyboards.
Support audit readiness activities, quality reviews, business continuity planning (BCP), business impact analysis (BIA), tabletop exercises, and resilience initiatives.
Maintain training records, workforce databases, organizational charts, distribution lists, and learning program trackers.
Coordinate stakeholder communications, recognition programs, team-building activities, and knowledge-sharing initiatives.
Publish JSIC goals, track progress against objectives, and support continuous improvement initiatives across the organization.
Partner with internal stakeholders to enhance governance practices, reporting quality, operational efficiency, and service effectiveness.

Requirements

Bachelor’s degree in Business Administration, Information Technology, Cybersecurity, Information Security, Operations Management, or a related discipline. (Note: This is not a cyber security role,* *but involves governance and tracking of all incidents including cyber).
Experience supporting governance, operations management, program coordination, project management, risk management, compliance, or related business functions.
Strong organizational skills with the ability to manage multiple priorities, trackers, reports, and stakeholder requests.
Experience creating and maintaining documentation, standard operating procedures, and process governance artifacts.
Proficiency with Microsoft Office applications, collaboration platforms, reporting tools, and workflow management systems.
Strong analytical skills with the ability to compile data, identify trends, and produce meaningful reports and dashboards.
Excellent written and verbal communication skills with the ability to interact effectively across teams and organizational levels.
Ability to work independently, manage competing priorities, and support operational excellence initiatives.
A strong sense of ownership, desire to create meaningful outcomes, and passion for work that serves a greater good for customers, communities, or global challenges.
The embodiment of Cognizant’s Values of: Work as One, Dare to Innovate, Raise the Bar, Do The Right Thing, & Own It.

Nice to Have

Experience working with ServiceNow or similar workflow, governance, or ticketing platforms.
Knowledge of governance, compliance, audit, operational risk, business continuity, or security operations processes.
Experience preparing executive dashboards, scorecards, operational reports, and management presentations.
Familiarity with documentation management, knowledge repositories, and process improvement methodologies.
Strong stakeholder management and coordination capabilities.
Experience facilitating meetings, workshops, training sessions, and engagement initiatives.
Attention to detail and the ability to maintain accurate records, trackers, and governance documentation.
Continuous learning mindset with a focus on operational excellence and process improvement.

We Offer

Financial Health: We regularly assess market data to ensure that the compensation aligns with the value you bring.
Physical and Mental Health: We enable you to prioritize your well-being through paid leave, flexible working hours where possible, health insurance, counseling, our Mental Health Allyship program, and more.
Your Career, Your Way: With over 350,000 roles at Cognizant, you have the opportunity to explore new technologies, sectors, and locations-and build the skills you need to advance your career.
Real-World Impact: Think of the biggest brands you trust. Chances are, they rely on us to power their business. Here, you’ll turn bold ideas into solutions that improve lives around the world.

About the Company

Cognizant (NASDAQ: CTSH) is a builder of AI solutions and a provider of technology services. We bridge the gap between AI investments and enterprise value by building full-stack AI solutions for our clients. Our deep knowledge of industries, processes, and engineering enables us to anchor an organization’s unique context in technology systems. These systems amplify human potential, deliver tangible results, and give global enterprises an edge in a rapidly changing world. Discover how at cognizant.ai or @cognizant.

Additional Employment Information

The information about the compensation is accurate as of the date of this job posting. Cognizant reserves the right to modify this information at any time, subject to applicable laws.

Applicants may be required to attend interviews, in person or via video call. Candidates may also be asked to present a valid government-issued identification (such as an ID card or passport) during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be judged based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local law.

Your Path to Cognizant

This is what you can expect from our recruitment process. Please note that this may vary by role and location. Check our FAQs for more information.

Step 1: Apply for the Right Job

Find an open role that matches your skills and career goals and show why you’re the right fit for the job. If you don’t see a suitable role, consider joining our Talent Community.

Step 2: Connect with Your Recruiter

If one of our recruiters sees a good match, they’ll schedule a brief introductory call to learn more about you and discuss how your experience and skills align with the role.

Step 3: Showcase Your Skills

If you and our team want to continue the process, you’ll interview with our recruitment team. Some roles may also require technical assessments and/or client interviews.

Step 4: Time for a Decision

Our team will then assess each candidate’s potential to succeed in the role. This step may take some time as we want to find the right match-both for you and for us-but you can count on us to keep you updated.

Associate - Governance & Oversight

Job description