Back Office Insurance Officer with French

About the Position

Back Office Insurance Officer with French

Confidential salary

Salaries on similar positions: 1175 - 1300 EUR/month

Job location: Bucharest | Hybrid | Full-time | Monday–Friday, 09:00–18:00

Join Accenture as a Back Office Insurance Officer with French in Bucharest. Manage and resolve customer requests, review documentation, and communicate with clients in French.

Responsibilities

• Manage and resolve customer requests received through the ticketing system;
• Review and validate customer documentation, ensuring accuracy and compliance with established requirements;
• Communicate with customers via email in French to request additional information or provide updates;
• Process insurance and banking-related cases while adhering to agreed SLAs and internal procedures.

Requirements

• French: B2 level | English: B2 level;
• Minimum 6 months of professional experience;
• Ability to follow and consistently apply detailed procedures;
• Attention to detail and accuracy when handling documentation and customer information;
• Analytical and problem-solving skills;
• Ability to manage multiple request types and priorities simultaneously;
• Good written communication skills and customer-oriented mindset;
• Bachelor's Degree may be needed.

We Offer

• Private medical and dental coverage through Regina Maria.
• Flexible benefits package via Benefit Online, including vouchers, transportation, wellness, and cultural activities.
• 23 vacation days, with additional days awarded through our loyalty program.
• Additional private pension plan starting from the second month of employment.
• Access to extensive learning, training, and career development opportunities.
• Well-being support, including psychological counseling and premium wellness apps.
• Life insurance coverage for you and your loved ones.
• Flexible working hours, depending on project requirements.

About the Company

Accenture in Romania

Since 2006, we’ve grown to over 4,500 colleagues across Bucharest, Timișoara, Iași, Brașov, Cluj-Napoca, and Târgu Mureș.

We deliver Strategy & Consulting, Technology, Digital Engineering & Manufacturing (Industry X), and Intelligent Operations to clients in industries such as Banking, Insurance, Telecom, Automotive, Retail, Energy, and FMCG.

Reinvent with Accenture

At Accenture, reinvention is more than what we deliver - it’s our North Star. We foster a culture where continuous learning, flexibility, and purposeful work come together so you can grow personally, thrive professionally, and lead meaningful change.

Our Promise

• Reinvent businesses & communities
  
  Work with top global brands to solve meaningful challenges, using technology and creativity to drive positive impact.

• Build a dynamic career
  
  Explore roles across industries and tech areas like GenAI, cloud, cybersecurity, and digital engineering - supported by continuous learning.

• Fulfill your personal aspirations
  
  Thrive in a flexible, caring environment that supports wellbeing and growth at every stage of life.

Our Culture

We aim to be a place where people achieve their personal and professional aspirations. Our culture is rooted in care, kindness, and connection, empowering everyone to bring their authentic selves.

Inclusion & Diversity

We believe everyone deserves to belong. Our commitment to equity and inclusion ensures every person has the support and opportunity to thrive.

Diverse perspectives fuel our innovation - and make Accenture a better place for all.

Why Join Us

• Global impact, local belonging
• Continuous learning ($1.1B+ invested yearly)
• Cutting‑edge technology and real innovation
• A culture that lifts you up
• Endless paths to grow and reinvent

Explore opportunities at Accenture.com/careers