Business Analyst with Pharma Background

About the Position

We are seeking a Business Analyst with a Pharma Background to lead digital transformation initiatives in a hybrid work model. This role focuses on requirement lifecycle management, stakeholder collaboration, and customer experience (CX) oriented delivery using agile practices and Jira to enable impactful business outcomes in research-driven environments and enhance value for customers and society.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

Responsibilities

• Serve as the primary liaison between business stakeholders and delivery teams, bringing deep Pharma Commercial domain expertise to drive successful AI and digital transformation initiatives.
• Lead requirements elicitation, analysis, and prioritization to ensure business needs are clearly defined, documented, and translated into actionable user stories.
• Own backlog grooming and readiness, ensuring requirements are refined, prioritized, and aligned with business objectives before entering development cycles.
• Collaborate with product owners, architects, and delivery teams to define agent use cases, business processes, decision flows, and success criteria.
• Facilitate stakeholder workshops, requirement reviews, and alignment sessions to achieve consensus across business, technology, and operations teams.
• Translate complex commercial business processes, including Sales Insights, Reporting, Customer Engagement, and xKAM Planning, into scalable AI-enabled solutions.
• Define acceptance criteria, support UAT activities, and ensure delivered solutions meet business expectations and measurable outcomes.
• Drive change management, user adoption, and continuous feedback collection to enhance agent effectiveness and business value realization.
• Monitor business KPIs and user feedback to identify enhancement opportunities and support ongoing product evolution.

Requirements

• Pharma Commercial Background: Must have a strong background in the pharmaceutical commercial domain.
• Experience: 12+ years of experience in a similar role.
• Leadership: Experience leading requirements gathering and doing the first round of testing of the agent.
• AI Agent Solutions: Exposure to AI Agent solutions.

We Offer

• Competitive Salary: Annual salary between $110,000/Year to $140,000/Year depending on experience and qualifications.
• Incentives: Eligible for Cognizant’s discretionary annual incentive program and stock awards based on performance.
• Benefits:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

About the Company

Cognizant (NASDAQ: CTSH) is a technology services and AI solutions developer. We bridge the gap between AI investments and real business value by creating end-to-end AI solutions for our clients. With our deep industry, process, and engineering expertise, we integrate the specific needs of businesses into technology systems. This unlocks human potential, delivers tangible results, and secures a decisive advantage for global companies in a rapidly changing world. Learn more at cognizant.ai or follow us on @cognizant.

Additional Employment Information

The compensation information is accurate as of the date of this job posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to participate in interviews in person or via video conference. Additionally, you may be required to present a valid government-issued photo ID at each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will be considered solely on your merits, without regard to race, color, gender, religion, belief, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local law.

Benefits to Help You Thrive

Our benefits program is designed for you to lead a fulfilling, balanced, and healthy life.

Financial Security

We regularly review market data to ensure compensation reflects the value you bring. Our benefits extend beyond salary and may include retirement plans, financial education, and more.

Physical and Mental Health

We empower you to prioritize your well-being through paid time off, flexible work models where possible, health benefits, counseling, our Mental Health Allyship program, and much more.

Your Career, Your Path

With over 350,000 positions at Cognizant, you have the opportunity to explore new technologies, industries, and locations-and build the skills you need to advance your career.

Real-World Impact

Think of the biggest brands you rely on. Chances are, they rely on us to power their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your Journey to Cognizant

Here’s what to expect during our hiring process. Please note, this may vary by role and location. Visit our FAQs for more information.

Step 1: Apply for the Right Role

Find an open position that matches your skills and career goals, and show us why you’re the right fit for the job. Can’t find the right opportunity? Join our Talent Community.

Step 2: Connect with Your Recruiter

If one of our recruiters sees a match, they’ll schedule a brief introductory call to learn more about you and how your experience and skills align with the role.

Step 3: Showcase Your Skills

If you and our team decide to move forward, you’ll engage with our hiring team. Some roles may require technical assessments and/or client interviews.

Step 4: Time for Decision

Our team will then review each candidate’s potential to succeed in the role. This step may take some time as we want to find the right fit for you and us-but you can trust that we’ll keep you updated along the way.

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