Business Analyst with Pharma Background

About the Position

We are seeking a Business Analyst with Pharma Background to drive digital transformation initiatives through product and data analytics in a hybrid work model. This role focuses on requirement lifecycle management, stakeholder collaboration, and customer experience (CX) oriented delivery using agile practices and Jira to enable impactful business outcomes in research-driven environments and enhance value for customers and society.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

Responsibilities

• Serve as the primary liaison between business stakeholders and delivery teams, bringing deep Pharma Commercial domain expertise to drive successful AI and digital transformation initiatives.
• Lead requirements elicitation, analysis, and prioritization to ensure business needs are clearly defined, documented, and translated into actionable user stories.
• Own backlog grooming and readiness, ensuring requirements are refined, prioritized, and aligned with business objectives before entering development cycles.
• Collaborate with product owners, architects, and delivery teams to define agent use cases, business processes, decision flows, and success criteria.
• Facilitate stakeholder workshops, requirement reviews, and alignment sessions to achieve consensus across business, technology, and operations teams.
• Translate complex commercial business processes, including Sales Insights, Reporting, Customer Engagement, and xKAM Planning, into scalable AI-enabled solutions.
• Define acceptance criteria, support UAT activities, and ensure delivered solutions meet business expectations and measurable outcomes.
• Drive change management, user adoption, and continuous feedback collection to enhance agent effectiveness and business value realization.
• Monitor business KPIs and user feedback to identify enhancement opportunities and support ongoing product evolution.

Requirements

• Pharma Commercial Background: Must have a strong background in the pharmaceutical commercial domain.
• Experience: 12+ years of experience.
• Skills:
  • Business Analysis
  • Agile
  • Jira

We Offer

• Compensation: The annual salary for this position is between $110,000/Year to $140,000/Year depending on the experience and other qualifications of the candidate.
• Benefits:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

About the Company

Cognizant (Nasdaq: CTSH) is a creator of AI solutions and a technology services provider that connects AI investment with business value by developing full-stack AI solutions for its clients. Its deep industry knowledge, coupled with process and engineering expertise, enables the incorporation of each organization's unique context into technology systems that amplify human potential, drive tangible results, and keep businesses at the forefront in an ever-changing environment. More information is available at cognizant.ai or @cognizant.

Application Process

1. Apply to the Right Opportunity: Find an open position that matches your skills and career goals and show us why you are the right fit for the job. If you don't see the right opportunity, consider joining our Talent Community.
2. Connect with Your Recruiter: If one of our recruiters sees a match, they will arrange a brief introductory call to learn more about you and how your experiences and skills align with the position.
3. Showcase Your Skills: If our hiring team wants to proceed, you will have an interview with our hiring team. Some roles may also require technical assessments and/or client interviews.
4. Decision Time: Our team will then review each candidate's potential to succeed in the role. This step may take some time because we want to find the right opportunity for both you and us, but you can expect us to keep you informed.

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