Business Analyst with Pharma Background

About the Position

We are seeking a Business Analyst with a Pharma Background to lead digital transformation initiatives in a hybrid work model. This role focuses on requirement lifecycle management, stakeholder collaboration, and CX-oriented delivery using agile practices and Jira to enable impactful business outcomes in research-driven environments and enhance value for customers and society.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

Responsibilities

• Serve as the primary liaison between business stakeholders and delivery teams, bringing deep Pharma Commercial domain expertise to drive successful AI and digital transformation initiatives.
• Lead requirements elicitation, analysis, and prioritization to ensure business needs are clearly defined, documented, and translated into actionable user stories.
• Own backlog grooming and readiness, ensuring requirements are refined, prioritized, and aligned with business objectives before entering development cycles.
• Collaborate with product owners, architects, and delivery teams to define agent use cases, business processes, decision flows, and success criteria.
• Facilitate stakeholder workshops, requirement reviews, and alignment sessions to achieve consensus across business, technology, and operations teams.
• Translate complex commercial business processes, including Sales Insights, Reporting, Customer Engagement, and xKAM Planning, into scalable AI-enabled solutions.
• Define acceptance criteria, support UAT activities, and ensure delivered solutions meet business expectations and measurable outcomes.
• Drive change management, user adoption, and continuous feedback collection to enhance agent effectiveness and business value realization.
• Monitor business KPIs and user feedback to identify enhancement opportunities and support ongoing product evolution.

Requirements

• Pharma Commercial Background: Must have a strong background in the Pharma Commercial domain.
• Experience: 12+ years of experience in a similar role.
• Agile and Jira: Experience with agile practices and Jira.
• AI and Digital Transformation: Experience with AI and digital transformation initiatives.

We Offer

• Compensation: Annual salary between $110,000 and $140,000 depending on experience and qualifications.
• Incentives: Eligible for Cognizant’s discretionary annual incentive program and stock awards based on performance.
• Benefits:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process, and engineering expertise enable us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes, and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or follow us on Twitter.

Additional Information

• Compensation Information: Accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
• Interview Process: Applicants may be required to attend interviews in person or by video conference. Candidates may be required to present their current state or government-issued ID during each interview.
• Equal Opportunity Employer: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, provincial, or local laws.

Benefits that Help You Thrive and Grow

Our benefits program is built with you in mind-so you can enjoy a fulfilling, balanced, and healthy life.

Financial Wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

Physical and Mental Health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program, and more.

Your Career, Your Way

With 350,000+ roles at Cognizant, you’ll have opportunities to explore new technologies, industries, and locations-and build the skills you need to grow your career.

Real-World Impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your Path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

Step 1: Apply to the Right Opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

Step 2: Connect with Your Recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

Step 3: Show Off Your Skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

Step 4: Decision Time

Our team will then review each candidate’s potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us-but you can count on us to keep you updated.