Business Analyst with Pharma Background

About the Position

We are seeking a Business Analyst with Pharma Background to drive digital transformation initiatives through product and data analytics in a hybrid work model focusing on requirement lifecycle management, stakeholder collaboration, and CX-oriented delivery using agile practices and Jira to enable impactful business outcomes in research-driven environments and enhance value for customers and society.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

Responsibilities

• Serve as the primary liaison between business stakeholders and delivery teams bringing deep Pharma Commercial domain expertise to drive successful AI and digital transformation initiatives.
• Lead requirements elicitation, analysis, and prioritization to ensure business needs are clearly defined, documented, and translated into actionable user stories.
• Own backlog grooming and readiness ensuring requirements are refined, prioritized, and aligned with business objectives before entering development cycles.
• Collaborate with product owners, architects, and delivery teams to define agent use cases, business processes, decision flows, and success criteria.
• Facilitate stakeholder workshops, requirement reviews, and alignment sessions to achieve consensus across business, technology, and operations teams.
• Translate complex commercial business processes including Sales Insights, Reporting, Customer Engagement, and xKAM Planning into scalable AI-enabled solutions.
• Define acceptance criteria, support UAT activities, and ensure delivered solutions meet business expectations and measurable outcomes.
• Drive change management, user adoption, and continuous feedback collection to enhance agent effectiveness and business value realization.
• Monitor business KPIs and user feedback to identify enhancement opportunities and support ongoing product evolution.

Requirements

• Pharma Commercial Background: Must have a strong background in the pharmaceutical commercial domain.
• Experience: 12+ years of experience in a similar role.
• Leadership: Experience leading requirements gathering and doing the first round of testing of the agent.
• Agile and Jira: Proficiency in agile practices and Jira.

We Offer

• Compensation: The annual salary for this position is between $110,000/Year to $140,000/Year depending on the experience and other qualifications of the candidate.
• Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

About the Company

Cognizant (Nasdaq: CTSH) is a creator of AI solutions and a technology services provider that connects AI investment with business value by developing full-stack AI solutions for its clients. Its deep industry knowledge, coupled with process and engineering expertise, enables it to incorporate the unique context of each organization into technology systems that amplify human potential, drive tangible results, and keep companies at the forefront in an ever-changing environment. More information can be found at cognizant.ai or @cognizant.

Additional Employment Information

The compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, in accordance with applicable law.

Applicants may be required to attend interviews in person or via video conferencing. During each interview, candidates may be required to present a valid state or government-issued identification document.

Cognizant is an equal opportunity employer. Your application and candidacy will not be evaluated based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local laws.

Benefits That Help You Thrive

Our benefits program is designed with you in mind, so you can enjoy a full, balanced, and healthy life.

Financial Well-being

We regularly review market data to ensure that compensation reflects the value you bring. Your benefits go beyond salary and may include retirement plans, financial education, etc.

Physical and Mental Health

We give you the tools to prioritize your well-being through paid time off, flexible work options when possible, healthcare plans, counseling services, our Mental Health Allyship program, and much more.

Your Career, Your Way

With over 350,000 positions at Cognizant, you will have opportunities to explore new technologies, industries, and locations, and develop the skills you need to grow your career.

Real-world Impact

Think of the biggest brands you trust. Chances are, they trust us to help strengthen their business. Here, you'll turn bold ideas into solutions that improve lives everywhere.

Your Path to Cognizant

Here's what you can expect from our hiring process. Note that it may vary depending on the role and location. Explore our frequently asked questions for more information.

Step 1: Apply to the Right Opportunity

Find an open position that matches your skills and career goals and show us why you're the right fit for the job. Don't see the right opportunity? Consider joining our Talent Community.

Step 2: Connect with Your Recruiter

If one of our recruiters sees a match, they'll set up a brief introductory call to learn more about you and how your experiences and skills align with the role.

Step 3: Showcase Your Skills

If you and our team want to move forward, you'll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

Step 4: Time to Decide

Our team will then review each candidate's potential to succeed in the role. This step may take some time because we want to find the right opportunity for both you and us, but you can count on us to keep you informed.

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