Business Analyst with Pharma Background

About the Position

We are seeking a Business Analyst with a Pharma Background to lead digital transformation initiatives in a hybrid work model. This role focuses on requirement lifecycle management, stakeholder collaboration, and CX-oriented delivery using agile practices and Jira to enable impactful business outcomes in research-driven environments and enhance value for customers and society.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

Responsibilities

• Serve as the primary liaison between business stakeholders and delivery teams, bringing deep Pharma Commercial domain expertise to drive successful AI and digital transformation initiatives.
• Lead requirements elicitation, analysis, and prioritization to ensure business needs are clearly defined, documented, and translated into actionable user stories.
• Own backlog grooming and readiness, ensuring requirements are refined, prioritized, and aligned with business objectives before entering development cycles.
• Collaborate with product owners, architects, and delivery teams to define agent use cases, business processes, decision flows, and success criteria.
• Facilitate stakeholder workshops, requirement reviews, and alignment sessions to achieve consensus across business, technology, and operations teams.
• Translate complex commercial business processes, including Sales Insights, Reporting, Customer Engagement, and xKAM Planning, into scalable AI-enabled solutions.
• Define acceptance criteria, support UAT activities, and ensure delivered solutions meet business expectations and measurable outcomes.
• Drive change management, user adoption, and continuous feedback collection to enhance agent effectiveness and business value realization.
• Monitor business KPIs and user feedback to identify enhancement opportunities and support ongoing product evolution.

Requirements

• Pharma Commercial Background: BA should have a pharma commercial background.
• Team Lead: BA will be the team lead, driving requirements gathering and doing the first round of testing of the agent before taking it forward with the business for UAT.
• Experience: 12+ years of experience leading requirements gathering and exposure to AI Agent solutions.
• Skills: Strong pharma commercial domain expertise, experience in AI, and digital transformation.

Salary and Other Compensation

• Annual Salary: Between $110,000/Year to $140,000/Year depending on the experience and other qualifications of the candidate.
• Incentives: Eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

About the Company

Cognizant (NASDAQ: CTSH) is an AI Builder and a digital services company delivering end-to-end AI solutions that maximize investments for real results. Its deep expertise in business, process, and technology enables it to embed the unique context of each organization’s systems and technology from engineering to production at scale. Its goal: to improve the efficiency of teams, create value, and enable leading companies to stay ahead in a rapidly changing world. For more information: cognizant.ai or @cognizant.

Additional Job Information

The salary information for the position is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable laws.

Cognizant is an equal opportunity employer. Your application will be considered independently of your race, color, sex, religion, beliefs, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other criteria deemed discriminatory by European or French laws.

If you are a person with a disability and require assistance with the application process, please contact us at [email protected] to discuss the necessary accommodations for the position or upcoming interviews.

Candidates may be invited to participate in face-to-face or video interviews. Additionally, candidates may be required to present a valid ID during each interview.

Benefits That Make a Difference

Financial Well-being

We regularly review market data to ensure that compensation reflects the value you bring. Your benefits go beyond salary and may include retirement plans with matching contributions, financial training, and more.

Physical and Mental Well-being

We encourage you to prioritize your well-being with paid time off, flexible work where possible, health care plans, clinical counseling, our mental health alliance program, and more.

Your Career, Your Way

With over 350,000 roles at Cognizant, you’ll have the opportunity to explore new technologies, sectors, and locations-and develop the skills you need to advance your career.

Real Impact

Think about the brands you rely on every day. Chances are, they rely on us to power their business. Here, you’ll turn bold ideas into solutions that improve lives around the world.

Your Journey to Cognizant

Here’s what you can expect from our recruitment process. Please note that it may vary by role and location. Check our FAQ for more information.

Step 1: Find Your Role and Apply

Find an open position that matches your skills and career goals, then show us why you’re the perfect fit for that role. If no positions match your profile right now, please join our talent community.

Step 2: Speak with a Recruiter

If one of our recruiters determines you’re a good fit for the role, they’ll contact you to set up a brief interview to better understand your background and skills.

Step 3: Showcase Your Talents

If you and our team want to move forward, you’ll meet with our hiring team. Some roles may also require technical assessments and/or client interviews.

Step 4: Final Decision

Our team will then review each candidate’s potential to succeed in the role. This step may take some time as we want to make the right decision-but you can count on us to keep you informed.

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