Business Analyst with Pharma Background

About the Position

We are seeking a Business Analyst with Pharma Background to join our team in Mississauga, ON, in a hybrid work model. This role focuses on driving digital transformation initiatives through product and data analytics, leveraging AI and digital solutions to enhance value for customers and society.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

Responsibilities

• Serve as the primary liaison between business stakeholders and delivery teams, bringing deep Pharma Commercial domain expertise to drive successful AI and digital transformation initiatives.
• Lead requirements elicitation, analysis, and prioritization to ensure business needs are clearly defined, documented, and translated into actionable user stories.
• Own backlog grooming and readiness, ensuring requirements are refined, prioritized, and aligned with business objectives before entering development cycles.
• Collaborate with product owners, architects, and delivery teams to define agent use cases, business processes, decision flows, and success criteria.
• Facilitate stakeholder workshops, requirement reviews, and alignment sessions to achieve consensus across business, technology, and operations teams.
• Translate complex commercial business processes into scalable AI-enabled solutions.
• Define acceptance criteria, support UAT activities, and ensure delivered solutions meet business expectations and measurable outcomes.
• Drive change management, user adoption, and continuous feedback collection to enhance agent effectiveness and business value realization.
• Monitor business KPIs and user feedback to identify enhancement opportunities and support ongoing product evolution.

Requirements

• Pharma Commercial Background: Must have a strong background in Pharma Commercial.
• Leadership Experience: Experience leading requirements gathering.
• AI Agent Solutions: Exposure to AI Agent solutions.

We Offer

• Competitive Salary: Annual salary between $110,000/Year to $140,000/Year depending on experience and qualifications.
• Incentives and Stock Awards: Eligible for Cognizant’s discretionary annual incentive program and stock awards based on performance.
• Comprehensive Benefits:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

About the Company

Cognizant (NASDAQ: CTSH) is a leading AI builder and technology services provider, creating the bridge between AI investment and business value by developing end-to-end AI solutions for our clients. Our deep industry experience, processes, and engineering expertise allow us to embed the unique context of each organization into technology systems that augment human capability, drive tangible results, and keep global companies ahead in a rapidly changing world. Learn more at cognizant.ai or follow us on Twitter.

Cognizant is an equal opportunity employer. Your candidacy will not be influenced by race, color, gender, sexuality, creed, origin, disability, pregnancy, or any other characteristic protected by Brazilian laws.

Additional Employment Information

Candidates may be required to attend in-person or video interviews. Additionally, candidates may be required to present their current state or government-issued identification during each interview.

While our system allows application in all languages, the language(s) and proficiency level(s) required for the job vary. However, a basic level of English is necessary for company-wide communication.

Cognizant is an equal opportunity employer. Your candidacy will not be influenced by race, color, gender, sexuality, creed, origin, disability, pregnancy, or any other characteristic protected by Brazilian laws.

If you have a disability that requires reasonable accommodations to search for a job opening or apply for a position, please email [email protected] with your request and contact information.

Benefits that Help You Grow and Shine

Our benefits program is designed with you in mind: to enjoy a balanced, healthy, and fulfilling life.

Financial Well-being

We regularly review market data to ensure that compensation reflects the value you bring. Your benefits go beyond salary and may include retirement plans, financial education, and other resources.

Physical and Mental Health

We want you to prioritize your well-being, offering benefits such as paid vacation, flexible work when possible, health plans, psychological support, our Mental Health Allyship program, and more.

Your Career, Your Way

With over 350,000 opportunities at Cognizant, you will have the possibility to explore new technologies, sectors, and locations - and develop the skills necessary to advance your career.

Real-world Impact

Think of the biggest brands you use every day. Chances are, they rely on our help to strengthen their businesses. Here, you will turn bold ideas into solutions that improve people's lives worldwide.

Your Path to Cognizant

See what you can expect from our selection process. Remember, it may vary depending on the job and location. Explore our frequently asked questions to learn more.

Step 1: Apply for the Right Opportunity

Find an open position that aligns with your skills and career goals and show why you are the right fit for that opportunity. Didn't find the perfect job? Consider joining our Talent Community.

Step 2: Connect with the Recruiter

If one of our recruiters identifies a match with your profile, they will schedule a brief initial conversation to get to know you better and understand how your experiences and skills connect with the job.

Step 3: Demonstrate Your Skills

If there is mutual interest in moving forward with the process, you will participate in interviews with our hiring team. Some positions may also require technical tests and/or client interviews.

Step 4: Decision Time

Our team will evaluate each candidate's potential to succeed in the role. This step may take some time as we seek the best alignment for both you and the company - but you can count on us to keep you updated throughout the process.

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