Business Analysts

About the Position

DigitasLBi Commerce is seeking a skilled Business Analyst with 3+ years of experience in eCommerce IT to join our team in Edinburgh, United Kingdom. You will work closely with customers to understand their requirements and translate them into functionality requirements using Agile methodology.

Responsibilities

• Working with customers to understand their eCommerce solution requirements
• Facilitate and have responsibility for requirements capture
• Evidence of dealing with Senior Business Stakeholders
• Matching core software capabilities with requirements
• Understanding key functional and user experience requirements and translating them into well-defined requirements, using Agile methods
• Single point of contact for customer issues/queries
• Maintaining effective communications between customer and project teams

Requirements

• Higher education or degree in a relevant subject preferred
• Excellent written and oral communication
• Excellent Customer Engagement capabilities
• Domain knowledge and expertise in Retail eCommerce
• 2+ years experience with a software house and solutions development and integrations
• Highly organized, with a meticulous attention to detail
• Professional and courteous

Experience Required

• 3+ years experience of working in a busy eCommerce IT organization
• Multichannel business process experience with eCommerce retailers preferred
• Experience with running workshops to extract and define detail requirements
• Ability to describe complex business process issues at varying levels dependant on the audience, using formal business process mapping techniques
• Proven business analysis and consultative skills
• Experience in working in an Agile environment
• Good understanding of the principles of analyzing and anticipating sources of risk
• Ability to deliver detailed functional specifications to solve customer issues and meet customer business requirements
• Proven track record in Senior Management/CXO communication and influence

Nice to Have

• Experience in a customer-facing hybris eCommerce development environment would be advantageous
• Exposure to hybris projects 4.2 and above
• Projects delivered using Jira
• Projects involving integration to ERP, Order fulfillment, Warehouse management, Payment Service Provider, or CRM systems

We Offer

• Full-time employment
• Competitive salary
• Opportunity to work in a dynamic and innovative environment

About the Company

DigitasLBi Commerce is a leading agency in the digital commerce space, helping brands connect with consumers through innovative and effective digital strategies.