Business Development Manager, Enterprise

About the Position

Transforming smiles, changing lives.

The Business Development Manager is responsible for driving incremental sales and market share growth through direct selling efforts within assigned Enterprise Orthodontic Service Organization Accounts by creating strategic dialogue with high-level decision makers/influencers within targeted accounts and positioning Align as a complete, innovative solution for their Orthodontic and Digital Intraoral Scanning needs through the Align Digital Platform.

The BDM will also be responsible for developing, communicating, and implementing sales plans and strategies designed to accomplish specific sales goals internally and externally. Qualified candidates will need to show a successful commercial track record of managing people processes and projects in Special Market sales and have the ability and willingness to travel, including overnight, 50% - 60% of the time.

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Responsibilities

• Drives Sales Results

  • Meets or exceeds organizational key performance indicators, sales targets, and quotas for assigned accounts.
  • Monitors account performance and redirects efforts when goals are not being met; champions change efforts to increase sales effectiveness.
  • Negotiates with assigned Enterprise OSO’s, at highest levels needed; finds ways to leverage current footprint in targeted accounts for higher level access to decision makers; makes tough, pragmatic decisions when necessary.

• Builds High-Level Strategic Customer Relationships

  • Excels at building effective relationships internally and externally within the highest levels (Directors, C-Suite and above) of key functional areas in customer organizations; identifies strategic business opportunities within Enterprise OSOs.
  • Creates strategic dialogue with high-level decision makers/influencers within targeted accounts to position Align as a complete solution for the Orthodontic treatment care, Restorative workflows, and Digital Intraoral Scanner needs.

• Plans, Organizes and Administers Enterprise Selling Efforts

  • Translates business strategies into clear objectives and tactics; collaborates and manages cross-functional sales/marketing/pricing teams effectively.
  • Creates realistic plans (sales forecast, budgets, contingency plans etc.) taking into account strategic pricing, budget constraints, and operating income/expenses.

• Demonstrates Leadership/Collaborates with Others

  • Works closely with external customers and internal partners including the Director of Special Markets to develop and implement business agreement proposals.
  • Acts as liaison between key customer contacts and other functions in the organization including Marketing, Customer Service, Logistics, and Commercial groups to develop appropriate product support, and pricing.
  • Establishes and implements effective and efficient procedures for communication across cross-functional teams and getting work done.
  • Influences and shapes the decisions of upper management; provides compelling rationale for ideas toward win/win solutions.

• Implements Sales Strategy

  • Plans, adapts, and implements innovative sales plans, proposals, and strategies for assigned Orthodontic accounts consistent with the company’s sales policies and sales service capacities.

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Requirements

• Education and/or Experience:

  • College graduate (BA/BS) preferred.
  • 8+ Years Professional B2B sales experience.
  • Prefer 2+ Years National Account sales experience.
  • Orthodontic and/or Medical Device sales experience.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Salesforce.com.

• Other Competencies & Requirements:

  • Exceptional organizational, prioritization, and project management skills.
  • Self-motivated; dedicated.
  • Able to work independently and make accurate, educated decisions.
  • Ability to consistently work, manage, and function with integrity.
  • Proactive problem-solving skills with strong attention to detail.
  • Excellent English verbal, presentation, and written communication skills.
  • Ability to build and nurture business relationships with internal and external customers at executive levels by consultative methods.
  • Ability to adapt and willingness to change.
  • Ability to lead and collaborate with cross-functional selling teams in complex and lengthy sales processes.
  • Strong knowledge of C-level contacts at Service Organizations in the Dental/Ortho Market.
  • Strong strategic planning and project management skills at the regional.
  • Excellent written and verbal communication skills with the ability to listen, articulate, and advocate.
  • Strong business acumen and analytical skills.
  • Knowledge of Ortho and Dental market and products preferred or proven ability to quickly learn.
  • Knowledge of current and new industry trends, technologies, competitors, and place in the market.
  • Pro-active; high-performance and results orientation.
  • Ability to attend national tradeshows, sales meetings, and conferences as needed.
  • Possesses and maintains a driver’s license and a good driver’s record.
  • Ability and willingness to travel up to 50% of time in assigned Canadian geographic region with occasional evening and weekend meetings.
  • Legally entitled to work in Canada and travel to the US.
  • Comply with all safety and compliance policies, practices, and procedures.
  • Participate in proactive team efforts to achieve departmental and company goals.

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We Offer

• Competitive salary: 130,000 CAD / year.
• Remote work options.
• Health and well-being programs to keep you thriving in both body and mind.
• Employee-exclusive discounts on Invisalign products.
• Learning opportunities through online learning resources and support for your individual development plans.
• Inclusive, global workplace that fosters collaboration, recognition, and belonging.

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About the Company

Your growth and well-being:

At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:

• Health and well-being programs to keep you thriving in both body and mind.
• Employee-exclusive discounts on Invisalign products.
• Learning opportunities through online learning resources and support for your individual development plans.
• Inclusive, global workplace that fosters collaboration, recognition, and belonging.

Country and/or role-specific details will be shared with you by your recruiter during the interview process.

Discover Align:

We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.

Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another-ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.

We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.

As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.

Eager to learn how we embrace our global differences and nurture employee well-being?

Explore Align's culture here!

Want to discover more about exocad and Cubicure? Click on their names for additional information.

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Equal Opportunity Statement:

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.