Business Development Manager (Telecom)
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Job description
About the Position
BSG is a global Communication Platform as a Service (CPaaS) provider that helps businesses connect with customers through messaging, voice, and multichannel communication solutions. Our flexible cloud-based platform integrates directly into products, apps, and business workflows, enabling fast, scalable, and reliable customer engagement.
We are currently seeking a Business Development Manager (Telecom) to join our team. At the initial stage, your focus will be on promoting our Voice Assistant solution - automated voice calls that sound natural and human-like - along with SMS solutions designed for effective multichannel customer communication.
Responsibilities
- Serve as the main commercial point of contact for new clients and build strong, long-term business relationships.
- Lead the presales process and present BSG solutions in a clear, consultative, and commercially effective way.
- Conduct negotiations and manage contract discussions through to signing.
- Represent the company at conferences, industry events, and international business meetings.
- Achieve monthly sales targets and contribute to overall revenue growth.
- Manage client accounts and support the development of ongoing commercial opportunities.
- Coordinate with internal teams during client onboarding and product integration.
- Maintain accurate CRM records and prepare regular sales and pipeline reports.
Requirements
- At least 2 years of B2B sales experience in the telecom industry, working with European and/or US markets.
- Hands-on experience managing the full sales cycle, from prospecting to closing.
- Strong communication and negotiation skills.
- Good command of English, both written and spoken.
We Offer
- Remote work format.
- Paid holidays, vacation, and sick leave according to local legislation.
- Opportunities for professional and career growth.
- A friendly, ambitious, and supportive team.
- Regular business training and development opportunities.
- Additional benefits.
About the Company
BSG is dedicated to providing innovative communication solutions that enhance customer engagement. Our team is passionate about delivering high-quality services and supporting our clients' success.
Testimonials
“The Voice Assistant in BSG handled all requested languages and even detected emotional tone to escalate the dialogue - no scripts needed”
- Alina Yastremska, Outbound manager, Growe
“Deployment took two days. Within a week, the bot was handling 40% of repeat requests without live agents.”
- Maryna Bondarenko, CEO, Sunny Way
“BSG Voice Assistant sounds natural, adaptive, and human - not like a call center robot. Dialogues switch smoothly between 2 languages in real time.”
- Marko Bregant, Head of Marketing Department, Poliklinika Identalia d.o.o
“From onboarding to post-launch support, BSG made us feel like a top-tier client. The level of ownership and technical competence they bring is rare in CPaaS.”
- Tom Becker, CTO, Medikit Systems
“It’s not just about the tools. With BSG, we have a real partner - proactive, transparent, and focused on our results. That’s what made the difference.”
- Nico Brandt, Marketing Automation Lead, RivoTech
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BSG is — Global communication platform that makes enterprises loved by their customers.Humanize customer communications using the relevant channels backed by advanced multi-layer analytics and smart filters. Messaging, Authentication, Verification tools with the highest security standards. ISO-9001:2015.Our Products:+ Bulk SMS messaging with awesome customization+ Streaming HLR to the registration form on your website allows you to exclude the possibility of entering a non-existent phone number for the user+ Bulk Viber messaging to contact your customers in their favorite messenger+ ShortURL for cost-saving short links in your SMSExtra offers:+ API and free tech support for quick integration with your CRM system+ Convenient prices for personalized bulk SMS / Viber-messaging, we have discounts for extensive campaigns+ An omnichannel platform for SMS / Viber messaging+ Complete transparency in analytics: reports and messaging statistics are available in real-time+ Financial reports, detailed reports by country and operator to analyze messaging conversions+ Technical support 24/7/365.Briefly aboutBSG.World:+ Licensed telecommunication service provider in Poland, Ukraine, Estonia, and Denmark+ Licensed virtual provider in Sweden+ A number of additional services related to SMS messaging+ We work worldwide directly with 1800+ mobile operators from 150+ countries.