Business System Analyst

About the Position

Are you an ambitious Business & Systems Analyst looking to work on high-impact, international IT projects? Do you want to shape digital loyalty platforms for top-tier clients across North and South America while enjoying the full flexibility of 100% remote work?

We are looking for a talented analyst based in Colombia or Chile who is ready to take the next step in their career and join our growing regional team!

Candidate Profile

• Location: Currently based in Colombia or Chile (mandatory requirement)
• Experience: Hands-on professional background in business and systems analysis within the IT sector
• Languages:
  • Fluency in English (spoken and written) for daily communication with international clients and teams
  • Spanish as a native or fluent language
• Technical Proficiency:
  • Relational databases and SQL
  • BPMN / UML notations and software development lifecycles (SDLC)
  • OpenAPI specifications, REST APIs, and data modeling
  • Jira and Confluence
  • AI basic knowledge - Skills, Droids, and Agents
  • Google Workspace (Docs, Sheets, Slides, Drive)
• Soft Skills:
  • Strong analytical mindset
  • Proactive communication
  • Excellent teamwork skills in a multi-cultural environment

Responsibilities

• Eliciting Requirements: Gathering and analyzing business and technical requirements from key clients across the Americas through workshops and meetings
• Documentation: Drafting clear, detailed analytical documentation, including User Stories and Acceptance Criteria
• Team Collaboration: Working closely with cross-functional project teams (Developers, UX Designers, Product Owners, QA Engineers)
• Design & Review: Participating in UI/UX mockup acceptance processes, product demos, and client workshops
• Issue Analysis: Analyzing complex business process and technical requirements reported by clients to ensure smooth platform performance and delivery

We Offer

• 100% Remote Work: Complete location flexibility from anywhere in Colombia or Chile
• Global Scale, Startup Soul: Experience the stability of a global powerhouse while we actively transform. We are shifting from traditional structures toward a fast-paced, agile tech mindset, giving you the chance to influence how we work
• AI-First Environment: We don’t just talk about AI; we live it. You’ll work in a cutting-edge ecosystem where AI-driven tools and Google Cloud/Workspace are integrated into our DNA to eliminate busywork and amplify your creative output
• Strategic Autonomy: We hire for brainpower, not just execution. You’ll have the mandate to challenge the status quo, make high-stakes technical decisions, and own your projects from ideation to global deployment
• Interdisciplinary Synergy: Break out of silos. You will collaborate with cross-functional elite teams, gaining a 360-degree view of the digital landscape and evolving technologies
• Boundaryless Growth: Our presence across 5 different sectors and a massive digital transformation creates a unique internal landscape. With dedicated development budgets and a commitment to internal mobility, you have the tools and the playground to define your own trajectory

Recruitment Process

1. Find a job offer
2. Fill in and send the application form
3. Check your email inbox. You will receive a confirmation of submitting the application form
4. We'll be in touch

About the Company

Join our team as a Business System Analyst in a 100% remote role, shaping digital loyalty platforms for top-tier clients across the Americas.