Chief Operating Officer

About the Position

Chief Operating Officer

MyHomeGuardian is an innovative platform in the US market specializing in comprehensive property protection against critical threats, from ballistic glazing and shelters to drone detection systems and natural disaster protection. MyHomeGuardian is a spin-off of the successful MyHomeQuote platform, one of the leaders in the home improvement lead generation market in the USA.

We are seeking a Chief Operating Officer (COO) to optimize our LeadGen Marketplace, set up an effective funnel, and maximize profit from our existing model.

Future Tasks:

• P&L and Unit Economics: Full responsibility for the lead generation direction's profitability: CPL, CAC, LTV by verticals and channels, accounts receivable control.
• Funnel and Conversion: Optimization of all funnel stages: from click to confirmed lead. Together with the CMO, setting up and controlling end-to-end analytics.
• Lead Provider Management: Building relationships with partners and traffic sources, lead quality control, developing terms and payment models (CPL, Revenue Share).
• Management Model: Developing budgets, forecasts, with a focus on lead generation operational metrics.
• Technological Infrastructure: Optimizing CRM and analytics platforms, automating lead processing and distribution processes, data quality control.
• Team and Processes: Forming the lead generation team structure, building operational processes, scaling without loss of quality and profitability.

Company Expectations:

• Experience: 5+ years in operational management (B2C performance marketing, Marketplace, LeadGen, E-commerce) in the position of Head/Director of Operations, GM, or COO.
• Business Building: Experience in building a business from scratch, ability to create processes where they do not exist yet and scale them effectively.
• Financial Literacy: Deep understanding of P&L and lead generation business models.
• Management Experience: Successful experience in forming and managing teams of 50+ people.
• Language: English level B2–C1 for fluent communication with partners and the team.
• Readiness for Travel: Willingness to travel (USA, EU, Asia) as needed.

What the Company Offers:

• Global Impact: Working on a unique product in the security niche in the world's largest market.
• Flexibility: Fully remote work with the possibility of international travel.
• Compensation: Competitive rate + bonus part directly linked to P&L indicators.
• Benefits Package: 50% compensation for health insurance, paid vacations, and sick leave.
• Development: Payment for professional courses, conferences, and training.
• Atmosphere: A culture focused on real results, not processes, and regular team-building activities.

Locations

• Kyiv, Kyiv City, Ukraine
• Warsaw, Poland

Employment Type

• Full time

Categories

• c_level
• chief
• head

Required Skills

• Operational management
• B2C performance marketing
• Marketplace
• LeadGen
• E-commerce
• Business building from scratch
• Financial literacy
• Team management
• English

Nice to Have

• Process creation
• Process scaling
• P&L understanding
• Business models
• Team formation
• Team management over 50 people

Contact Information

Phone: +12094373846

Email: [email protected]