About the Position

Customer Lead Atlassian Consultant (m/f/d)

Location: Helsinki, Hämeenlinna, Tampere, Turku, Remote

Type: Full-time, Permanent

Salary: 55,000 - 80,000 € per year

About the Company

Communardo Nordics is a leading Atlassian Platinum Solution Partner in Sweden, Norway, Denmark, and Finland. We help enterprise and midmarket customers improve execution, transparency, and decision-making with Atlassian Collections and core products such as Jira, Confluence, and Jira Service Management.

With ten offices across the region, we combine local presence with deep platform expertise, from advisory and implementation to cloud migration, AI enablement, and managed services. As part of Communardo Group, with around 500 experts across Europe, we connect people, platforms, knowledge, and data.

About the Role

Are you an experienced Atlassian professional who enjoys combining technology, business needs, and customer relationships? As our new Customer Lead Atlassian Consultant, you’ll take ownership of key customers’ Atlassian environments, lead impactful projects, and help organizations get more value from their Atlassian platform.

Responsibilities

Act as the technical owner and primary point of contact for our key customers' Atlassian environments. You will be responsible for the overall Atlassian landscape of your assigned accounts, including project deliveries and the continuous development of the platform.
Drive development initiatives in close collaboration with customer stakeholders, identify opportunities for improvement, and help organizations adopt efficient and consistent ways of working.
In addition to strategic responsibilities, you will actively participate in project deliveries and development initiatives.
Plan and lead Jira, Jira Service Management, Assets, and migration projects, while also serving as a role model and trusted advisor for our consulting team.
Mentor junior consultants, develop Atlassian-related competencies across the organization, and establish and promote best practices within our Atlassian community.

Requirements

Solid experience working with Atlassian solutions, particularly Jira and Jira Service Management
A strong ability to combine technical expertise with business and process understanding
Experience leading projects and working closely with customers and stakeholders
A proactive and collaborative mindset, with a passion for continuous improvement
Strong communication skills and a natural ability to build trust and share knowledge
Fluent in Finnish and English, both written and spoken

Good Reasons to Join Us

Work with experienced Atlassian experts and be part of a highly skilled team
Have a real opportunity to influence customers’ ways of working and create tangible business value
Grow your expertise through knowledge sharing, mentoring, and continuous learning
Take on a role combining customer interaction, technical challenges, strategic responsibility, and leadership
Be part of a collaborative environment where best practices and professional development are valued

Contact

Angelica Gustafsson

Team and Marketing Coordinator

Tel: +46702774992

[email protected]

Customer Lead Atlassian Consultant (m/f/d)

Job description