Customer Service / PO Associate

About the Position

Customer Service / PO Associate

King & Bishop is seeking a dedicated Customer Service / PO Associate to join our team in Needham, MA. This role is integral in managing open order balances and ensuring timely invoicing by collaborating with various stakeholders.

Responsibilities

• Follow up on open orders: Particularly those more than 30 days past the procedure date.
• Obtain and process purchase orders and case sheets: For timely invoicing.
• Communicate with external partners: To ensure accurate and complete documentation.
• Support new customer onboarding: Ensuring compliance with internal purchasing policies.
• Utilize Power BI and NAV systems: To track order status and resolve discrepancies.

Requirements

• Customer Service
• Account Management
• Detail Oriented

We Offer

• Location: Needham, MA, United States
• Salary: $70,000 per year
• Employment Type: Full time

About the Company

King & Bishop is a leading company in the regulated medical device environment. We are committed to providing exceptional service and support to our clients.

For more information, visit our job page.