Customer Service Rep

About the Position

Elastic is hiring a Customer Service Rep for their Engineering department in New York. This is a full-time position with onsite work requirements. Competitive compensation is offered.

Responsibilities

• Provide exceptional customer service support
• Assist customers with inquiries and issues
• Collaborate with internal teams to resolve customer concerns

Requirements

• Strong customer service skills
• Ability to work in a fast-paced environment
• Excellent communication skills

About Elastic

At Elastic, we help organizations, their employees, and their customers accelerate the results that matter. With solutions in Enterprise Search, Observability, and Security, we help enhance customer and employee search experiences, keep mission-critical applications running smoothly, and protect against cyber threats. Delivered wherever data lives, in one cloud, across many clouds, or on-prem, Elastic enables more than 50% of the Fortune 500, and 17,000+ customers including Netflix, Uber, Slack, and Microsoft, to achieve new levels of success at scale and on a single platform. Learn more at elastic.co.

Apply Now

Find out more and apply for this exciting opportunity at Elastic.