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Customer success manager

BidsCube·Salary not specified

Primary stack

CommunicationProblem Solving

Nice to have's

team playergoal-orientedself-motivatedflexible

Job description

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About the Position

We are looking for a Customer Success Manager to join our team. In this role, you will manage media buying accounts, analyze client data, and drive revenue growth. This is a remote position based in Ukraine.

Responsibilities

  • Managing existing partners and solving business and technical issues in collaboration with the team
  • Analyzing clients’ account data to identify opportunities to increase customer profitability and drive company revenue
  • Monitoring the overall media buying process
  • Renewing existing clients with low activity
  • Creating, managing, optimizing, and adjusting media buying accounts in various systems
  • Prioritizing and managing multiple open cases simultaneously

Requirements

  • Fluent English level
  • 2+ years of relevant experience in RTB, SSP, or DSP
  • Good analytical and problem-solving skills
  • Excellent communication and customer care skills
  • Ability to effectively manage multiple tasks in a fast-paced environment
  • Team player, active and goal-oriented, self-motivated, and flexible person

We Offer

  • Remote work and flexible work schedule
  • Paid vacation and sick leaves
  • A real opportunity for career and professional growth. New ideas and suggestions are always welcome. You have a real possibility to influence the processes!
  • Corporate events and meetings
  • Young and friendly staff

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