
Customer success manager
Primary stack
CommunicationProblem Solving
Nice to have's
team playergoal-orientedself-motivatedflexible
Job description
Description language:
About the Position
We are looking for a Customer Success Manager to join our team. In this role, you will manage media buying accounts, analyze client data, and drive revenue growth. This is a remote position based in Ukraine.
Responsibilities
- Managing existing partners and solving business and technical issues in collaboration with the team
- Analyzing clients’ account data to identify opportunities to increase customer profitability and drive company revenue
- Monitoring the overall media buying process
- Renewing existing clients with low activity
- Creating, managing, optimizing, and adjusting media buying accounts in various systems
- Prioritizing and managing multiple open cases simultaneously
Requirements
- Fluent English level
- 2+ years of relevant experience in RTB, SSP, or DSP
- Good analytical and problem-solving skills
- Excellent communication and customer care skills
- Ability to effectively manage multiple tasks in a fast-paced environment
- Team player, active and goal-oriented, self-motivated, and flexible person
We Offer
- Remote work and flexible work schedule
- Paid vacation and sick leaves
- A real opportunity for career and professional growth. New ideas and suggestions are always welcome. You have a real possibility to influence the processes!
- Corporate events and meetings
- Young and friendly staff
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