Customer Success Manager - US (pooled)

PandaDoc·Salary not specified

Job description

About the Position

We are seeking a Customer Success Manager for the US to join our team and ensure client satisfaction and retention. At PandaDoc, we are the complete digital document solution, designed for efficiency. Create, send, track, and eSign documents -- all from one intuitive and easy-to-use platform.

Responsibilities

Ensure client satisfaction and retention
Supercharge your CRM with our PandaDoc integrations
Manage client relationships and drive success

Requirements

No specific requirements mentioned

We Offer

Opportunity to work with a leading digital document solution
Remote work options

About the Company

PandaDoc is the complete digital document solution, designed for efficiency. Create, send, track, and eSign documents -- all from one intuitive and easy-to-use platform. Supercharge your CRM with our PandaDoc integrations.

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PandaDoc

Company Overview:PandaDoc empowers more than 40,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.Company Culture:We’re known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.Pandas work best when they’re happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.PandaDoc Tech Stack:Server part: Microservices, Python, Django, AsyncIO, NATS, Kafka, Amazon Web Services (AWS), PostgreSQL, Java, Hibernate, Spring Boot, RabbitMQ, Vertex, Docker.Client part: JavaScript, React, Redux, Redux-saga, Sass/styled components, webpack, jest/enzyme.Infrastructure: AWS (S3, Route53, EC2, VPC, KMS, ElasticCache, Cloudfront, Redshift and RDS), Terraform, Docker, Gitlab CI/CD, NATS, RabbitMQ, Kafka, NGINX, PostgreSQL.Mobile app: JavaScript, React, React Native, Redux, Mobile Web.