Customer support manager (German-speaking)
Primary stack
Job description
About the Position
Find your role at Simply Contact
700+ team members across six countries. We're always looking for people who care about great support.
About the Role
Simply Contact is an outsourcing contact center with international experience. Our company has been in the industry for 12 years and has nearly 700 employees across four locations in Ukraine and internationally.
We’re actively growing and are looking for a proactive and self-motivated Customer support manager (German-speaking) for one of Europe’s leading airlines.
Interested? Send your application and we'll be in touch within one business day.
Responsibilities
- Manage customer support operations
- Oversee a team of customer support agents
- Ensure high levels of customer satisfaction
Requirements
- Fluency in German
- Experience in customer support management
- Strong communication skills
We Offer
- Easy career quick-start
- Flexible work schedule
- Ability to work remotely
About the Company
More information about us
Apply
Our Contacts
Join our team
- Recruitment: +380 67 252 18 82
Locations:
- Dnipro, Ukraine
- Kyiv, Ukraine
Request a quote
En | Ua | Pl
© Simply Contact. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Simply Contact is a dynamic leader in the customer support and customer care industry, providing services to clients around the world.International experience and recognition: we are proud of our achievements, such as the Gold Winner in the Best Crisis Management Approach nomination at the European Contact Centre & Customer Service Awards (ECCCSAs) — 2022 and the Silver Stevie Award for Contact Centre of the Year — 2023.Strong team: over 550 talented professionals across 5 locations in Ukraine,Poland and Romania united by shared values and a commitment to excellence.Global clients: our client list includes global international companies in the fields of airlines, delivery, fintech, transportation, etc.
More at Simply Contact
All 7 rolesМенеджер клієнтської підтримки зі знанням німецької мови
Simply Contact · Kyiv +1
Старший тімлід
Simply Contact · Kyiv +4
Content Marketing Manager
Simply Contact · Ukraine
Content Marketing Manager
Simply Contact · Kyiv