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Менеджер клієнтської підтримки зі знанням німецької мови

Simply Contact·Salary not specified

Job description

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About the Position

Менеджер клієнтської підтримки зі знанням німецької мови - full job details

We are looking for a Customer Support Manager with German language skills to join our team in Ukraine, providing excellent support to our clients.

About the Role

Simply Contact is an outsourcing contact center with international experience. The company has been on the market for 12 years, with about 700 employees in 4 locations in Ukraine and abroad.

We are actively developing and expanding the customer support representative team of one of the top European airlines.

Interested? Send your application and we'll be in touch within one business day.

Responsibilities

  • Manage and oversee customer support operations
  • Ensure high-quality client service
  • Collaborate with team members to resolve customer issues

Requirements

  • Proficiency in German language
  • Experience in customer support management
  • Strong communication and leadership skills

We Offer

  • Quick and easy career start
  • Flexible schedule
  • Opportunity for remote work

About the Company

Simply Contact is an outsourcing contact center with international experience. The company has been on the market for 12 years, with about 700 employees in 4 locations in Ukraine and abroad.

We are actively developing and expanding the customer support representative team of one of the top European airlines.

Contact Us

Join our team

  • Quick and easy career start
  • Flexible schedule
  • Opportunity for remote work

HR Department Phone: +380 67 252 18 82

Get a consultation

© Simply Contact. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.

Simply Contact is a dynamic leader in the customer support and customer care industry, providing services to clients around the world.International experience and recognition: we are proud of our achievements, such as the Gold Winner in the Best Crisis Management Approach nomination at the European Contact Centre & Customer Service Awards (ECCCSAs) — 2022 and the Silver Stevie Award for Contact Centre of the Year — 2023.Strong team: over 550 talented professionals across 5 locations in Ukraine,Poland and Romania united by shared values and a commitment to excellence.Global clients: our client list includes global international companies in the fields of airlines, delivery, fintech, transportation, etc.

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