Customer Support Specialist (Customer Support Management)

About the Position

Bring your ideas to life at Boeing, a wholly-owned subsidiary of The Boeing Company and a business unit of Boeing Defence, Space and Security. We are currently seeking a Customer Support Specialist for our Vertical Lift Supply Chain team to analyze data and support inventory management for the UK AH-64E Apache.

Responsibilities

• Utilize the Inventory Modelling Tool to review data and align part number configurations with the Engineering Bill of Material.
• Identify and communicate demand usage trends across the platform for correlation against variables such as region and supplier.
• Support and provide analysis for material spend and continuous improvements.
• Identify potential supply risks by interpreting demand data and work with internal departments on solutions.
• Perform “what if” analysis to resolve the impact of contract or environmental changes.
• Work with large data sets in Excel.
• Employ Root Cause and Corrective Action techniques to progressively explore areas to improve inventory performance.
• Execute Supply Chain Best Practices during the completion of all assigned work.

Requirements

• Basic Requirements:

  • Previous experience with demand forecasting, ranging, and scaling of a product.
  • Advanced Excel skills, including but not limited to macros, arrays, pivot tables, logic statements.
  • 3+ years of experience within a Supply Chain role.
  • A focus on first-time quality and attention to detail.
  • Problem-solving ability.
  • Experience with the use of tools and systems to forecast products.
  • Advanced Data Analytical skills.
  • The ability to obtain SC Clearance for which the UK Government requires UK residency.

• Preferred Requirements:

  • Bachelor’s degree in Supply Chain Management.
  • Advanced Communication Skills.
  • Experience in a collaborative team working environment.

We Offer

• Competitive base pay and incentive programs.
• Industry-leading tuition assistance program pays your institution directly.
• Resources and opportunities to grow your career.
• Up to $10,000 match when you support your favorite nonprofit organizations.

About the Company

Boeing is an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

Application Details

• Location: Middle Wallop, England
• Job ID: JR2026519578
• Category: Supply Chain Management
• Role Type: Hybrid
• Post Date: Aug. 13, 2026
• Application Deadline: Aug. 27, 2026

Additional Information

• This position requires the ability to obtain a UK Security Clearance for which the UK Government requires UK residency.
• Employer will not sponsor applicants for employment visa status.
• Relocation assistance is not a negotiable benefit for this position.