Deliverability Specialist

About the Position

We are seeking a Senior Deliverability Specialist to manage email/CRM deliverability, DNS, and DMARC configurations for a fast-growing business group.

Responsibilities

• Own the domain architecture (primary/reserve per channel); configure, monitor, and troubleshoot SPF/DKIM/DMARC across all sending domains;
• Monitor sender reputation via Google Postmaster Tools, DMARC reports, and blacklist checks; diagnose root causes and resolve deliverability drops;
• Manage warming schedules for new, recovering, and unverified-audience domains; design and own dedicated infrastructure for safely re-engaging deep-churn segments without risking core domain reputation;
• Define when and how diagnostic inbox-placement testing is triggered, interpret findings, and translate results into infrastructure and content decisions across markets execution can be delegated, ownership of the methodology and knowledge base stays with this role;
• Launch trigger-based lifecycle campaigns; architect segmentation on top data; run A/B tests on mechanics and content within flows;
• Own technical architecture for new channel rollouts end-to-end from writing specs to navigating platform-level technical constraints with the dev team to final acceptance;
• Maintain stop-word and content guidelines per market/language; manage budgets for warming and validation tooling; design and implement the alerting system for infrastructure health of channels.

Requirements

• 3+ years of experience in high-volume email/CRM deliverability (experience with multiple domains and markets is a plus);
• Strong proficiency in Customer.io or a comparable platform at an architectural level going beyond simple email assembly;
• Solid understanding of DNS and SPF/DKIM/DMARC not just knowing the acronyms, but having hands-on experience configuring records and analyzing DMARC reports;
• Experience building triggered/lifecycle campaigns from scratch;
• English proficiency sufficient for reading technical documentation.

We Offer

• 🍀 An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
• 🤝 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
• 📍 Beautiful offices in Warsaw, Limassol, Yerevan - work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
• 🧑‍💻 Modern corporate equipment based on macOS or Windows and additional equipment are provided;
• 🏖 Paid vacations, sick leave, personal event days, days off;
• 👨‍⚕️ Corporate health insurance program for your well-being;
• 💵 Referral program - enjoy cooperation with your colleagues and get a bonus;
• 📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
• 💁🏼‍♀️ Rewards program for mentoring and coaching colleagues;
• ✈️ In-house Travel Service;
• 🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays;
• 🎳 Company events, team buildings.

About the Company

Join our fast-growing business group and be part of a dynamic, multicultural team of top professionals. We offer a friendly culture, success-driven mindset, and opportunities for professional growth and development.