Delivery Manager & Team Lead - Communardo Sweden

About the Position

Delivery Manager & Team Lead - Communardo Sweden

• Göteborg / Karlstad / Malmö / Stockholm / Växjo
• asap
• Büro

Do you get your energy from making delivery work - for the customer, for the consultants and for the business at the same time?

As Business Unit Lead, you split your time evenly between two roles. Half of it you are Delivery Manager for your customer engagements: you staff them with the right consultants - from your own team and from across our organization - and make sure customers get what was promised. The other half you are Team Lead for your own group of consultants, responsible for their development, salary and wellbeing.

At Communardo, we believe great consulting is about more than technology. It’s about understanding people, business needs and the challenges behind the request - and making sure the right people are working on the right problem.

We work exclusively with Atlassian, helping customers build a system of work where people, processes, tools - and increasingly AI - work together rather than in silos. Communardo has around 500 experts across Europe, combining strong local customer relationships in the Nordics with deep specialist knowledge across the group.

Responsibilities

• Staff your engagements with the right consultants and plan ahead across current and upcoming work.
• Keep CWR / utilization healthy for your team and your engagements and contribute to healthy utilization across Communardo Sweden.
• Be the customer’s direct line for delivery: track status, scope and contracts, spot risks early and handle escalations.
• Work closely with the other Team Leads so staffing and consultant development support each other.
• Flag sellable capacity to the Country Sales Manager and support Sales with staffing of new opportunities and proposals.

Requirements

• Solid experience from Atlassian consulting or professional services - credible with both customers and consultants on Jira, Jira Service Management, Confluence and Atlassian Cloud.
• Experience from resources, delivery or engagement management, with responsibility for staffing, utilization and customer delivery.
• Experience as a people leader for consultants.
• Comfort with the numbers: CWR / utilization, capacity, forecasting and margin.
• The ability to balance many engagements, people and priorities - and to make clear staffing decisions that hold up.
• Strong communication skills in Swedish and English and based in or near one of our locations.

Nice to Have

• Experience from an Atlassian Solution Partner, Cloud migrations, ITSM/ESM or Atlassian AI/Rovo is a plus.

We Offer

A key role at the center of customers, consultants and Sales - with a real say in how Communardo Sweden delivers.

People leadership combined with hands-on customer responsibility, and a clear leadership career path.

Large customers where Atlassian is business-critical, and some of the most experienced Atlassian consultants in the Nordics.

The chance to shape how we bring AI, including Rovo, into the way we deliver.

Funded Atlassian certifications, hybrid working and competitive salary, pension and benefits.

About the Company

Communardo GmbH is a leading consulting firm specializing in Atlassian technologies. With around 500 experts across Europe, we combine strong local customer relationships in the Nordics with deep specialist knowledge across the group. Our mission is to help customers build a system of work where people, processes, tools - and increasingly AI - work together rather than in silos.

If you enjoy putting the right people on the right problem - and making sure customers, get real value from Atlassian - we’d like to hear from you.

Contact Information

Verena Schumann-Mühl

Director People & Culture

Kleiststraße 10a, 01129 Dresden

Tel.: +49 351 850 33 175

Email: [email protected]