Delivery Manager & Team Lead

About the Position

Delivery Manager & Team Lead

Stockholm, Göteborg, Karlstad, Malmö, Växjö

Full-time

Permanent employee

About Us

At Communardo, we believe great consulting is about more than technology. It’s about understanding people, business needs, and the challenges behind the request - and making sure the right people are working on the right problem.

We work exclusively with Atlassian, helping customers build a system of work where people, processes, tools - and increasingly AI - work together rather than in silos. Communardo has around 500 experts across Europe, combining strong local customer relationships in the Nordics with deep specialist knowledge across the group.

What To Expect

Do you get your energy from making delivery work - for the customer, for the consultants, and for the business at the same time?

As Business Unit Lead, you split your time evenly between two roles. Half of it you are Delivery Manager for your customer engagements: you staff them with the right consultants - from your own team and from across our organization - and make sure customers get what was promised. The other half you are Team Lead for your own group of consultants, responsible for their development, salary, and wellbeing.

Your Mission

• Staff your engagements with the right consultants and plan ahead across current and upcoming work.
• Keep CWR / utilization healthy for your team and your engagements and contribute to healthy utilization across Communardo Sweden.
• Be the customer’s direct line for delivery: track status, scope, and contracts, spot risks early, and handle escalations.
• Work closely with the other Team Leads so staffing and consultant development support each other.
• Flag sellable capacity to the Country Sales Manager and support Sales with staffing of new opportunities and proposals.

Your Profile

• Solid experience from Atlassian consulting or professional services - credible with both customers and consultants on Jira, Jira Service Management, Confluence, and Atlassian Cloud.
• Experience from resources, delivery, or engagement management, with responsibility for staffing, utilization, and customer delivery.
• Experience as a people leader for consultants.
• Comfort with the numbers: CWR / utilization, capacity, forecasting, and margin.
• The ability to balance many engagements, people, and priorities - and to make clear staffing decisions that hold up.
• Strong communication skills in Swedish and English and based in or near one of our locations.
• Experience from an Atlassian Solution Partner, Cloud migrations, ITSM/ESM, or Atlassian AI/Rovo is a plus.

Good Reasons to Join Us

• Flexibility that fits your life – High flexibility in managing your working hours and work location, including hybrid and remote options.
• Growth that moves you forward – Practical opportunities for continuous professional growth, training, and certifications.
• Fair, performance-based pay – An attractive and fair compensation package that recognizes your contribution and performance.
• Modern hardware & software – Up-to-date IT equipment and modern software tools to support your daily work.
• Engaging client projects – Opportunities to collaborate with well-known clients on meaningful, challenging projects.
• Values you can feel, not just read about – Our Communardo Values shape daily work, not just the wall art.
• A growing, international group – 500+ colleagues across 12 countries, with real room to shape things instead of corporate bureaucracy.
• #smartertogether – lived, not just claimed – close collaboration and real mutual support across brands and countries. For us, #smartertogether also means AI + human: we combine human judgment, creativity, and responsibility with AI capabilities to achieve better outcomes together.

About the Company

Communardo is a leading provider of software solutions and consulting services for the digital workplace. Our heart beats for modern work, agile processes, communication, and cooperation in companies. Our experts support customers from all industries in selecting the right software, implementing intelligent solutions, and developing customized apps. We support the introduction and operation of your solutions through training and change management, as well as managed services.