Deskside Engineer

公開日: 8月 12 2026

場所: New York, NY-550 W 34th St / United States

職種: IT Infrastructure

作業モデル: Work from Office

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

About the Position

We are seeking a Deskside Engineer to provide technical and operational support to traders and front-office users in Brooklyn, New York City, NY, ensuring high availability of trading applications, market data platforms, and trading floor infrastructure.

Responsibilities

• Provide technical and operational support to traders and front-office users ensuring high availability of trading applications, market data platforms, and trading floor infrastructure.
• Support trading and market data platforms such as Bloomberg Terminal, Refinitiv/Eikon, Reuters, Fidessa, and OMS/EMS applications.
• Troubleshoot issues related to trading applications, market data feeds, desktops, laptops, and multi-monitor workstations.
• Provide onsite and remote support to traders in a fast-paced, high-pressure environment.
• Manage incidents and service requests through ServiceNow or similar ITSM tools, ensuring SLA compliance.
• Coordinate with application, network, infrastructure, and vendor teams for issue resolution.
• Perform software installations, upgrades, user access management, and hardware deployments.
• Maintain documentation and follow ITIL-based support processes.
• Experience supporting Bloomberg, Refinitiv/Eikon, Reuters, and trading floor technologies.

Requirements

• Strong Windows/Mac devices support and troubleshooting skills.
• Knowledge of Active Directory, Citrix, Microsoft 365, and basic networking (TCP/IP, DNS).
• Familiarity with ITSM tools (ServiceNow, Remedy, etc.).
• Strong communication, stakeholder management, and problem-solving skills.
• 4-8 years in Trader Support, Front Office Support, or Financial Services IT Support.
• Experience in supporting Investment Banking, Capital Markets, Asset Management, or Brokerage environments.

Compensation

We are offering between $63,000– $72,000. Applications will be accepted until Aug 21st, 2026.

We Offer

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

About the Company

Cognizant (NASDAQ: CTSH) is a full-stack AI solution builder and technology services provider, bridging AI investment and business value. Leveraging our deep expertise in industry, business processes, and engineering, we embed the unique business environment of our clients into their technology systems, unlocking human potential and delivering proven results, helping global companies stay ahead in a rapidly changing world. For more information, visit cognizant.ai.

Additional Employment Information

The compensation information provided in this posting is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be asked to participate in an in-person or video conference interview. At each interview, you may be asked to present a currently valid state or government-issued identification.

Cognizant is an equal opportunity employer. We do not discriminate based on race, color, gender, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local law.

Benefits to Support Your Well-Being

Our benefits programs are designed with you in mind, supporting a full, balanced, and healthy life.

Financial Well-Being

We regularly review market data to ensure the value you bring is reflected in your compensation. Benefits go beyond salary and may include retirement and pension plans, financial education, and more.

Physical and Mental Health

We support your well-being through paid leave, flexible working arrangements where possible, health insurance plans, counseling, mental health allyship programs, and more.

Your Career, Your Way

With over 350,000 roles across new technologies, industries, and locations, Cognizant offers the opportunity to develop the skills you need to build the career you want.

Real-World Impact

Think of the world-class brands you trust. Many of them count on us to help them power their business. Here, you can turn bold ideas into solutions that improve lives around the world.

Your Career Journey at Cognizant

Here’s an overview of the hiring process. Note that the process may vary by role and location, so please refer to the FAQs for more information.

Step 1: Apply for the Right Role

Find the right role for your skills and career goals and tell us why you’re the perfect fit. If you don’t see a role that fits, consider joining our Talent Community.

Step 2: Connect with a Recruiter

If our recruiters believe you’re a good fit, they’ll schedule a short online meeting (initial contact) to learn more about you and how your experience and skills match the role.

Step 3: Showcase Your Skills

If both parties decide to move forward, you’ll interview with our hiring team. Depending on the role, this may include a technical assessment or client interview.

Step 4: Final Decision

Our team will then review each candidate’s potential to succeed in the role. This step may take some time, but we’ll keep you updated along the way.

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