About the Position

Role Title: Deskside Engineer

Location: Brooklyn, New York City, NY

Work Mode: On-site

Posted Date: August 12, 2026

Job Category: IT Infrastructure

About the Group:

Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.

Job Summary

Provide technical and operational support to traders and front-office users ensuring high availability of trading applications, market data platforms, and trading floor infrastructure.

Responsibilities

Provide technical and operational support to traders and front-office users ensuring high availability of trading applications, market data platforms, and trading floor infrastructure.
Support trading and market data platforms such as Bloomberg Terminal, Refinitiv/Eikon, Reuters, Fidessa, and OMS/EMS applications.
Troubleshoot issues related to trading applications, market data feeds, desktops, laptops, and multi-monitor workstations.
Provide onsite and remote support to traders in a fast-paced, high-pressure environment.
Manage incidents and service requests through ServiceNow or similar ITSM tools ensuring SLA compliance.
Coordinate with application, network, infrastructure, and vendor teams for issue resolution.
Perform software installations, upgrades, user access management, and hardware deployments.
Maintain documentation and follow ITIL-based support processes.
Experience supporting Bloomberg, Refinitiv/Eikon, Reuters, and trading floor technologies.

Requirements

Strong Windows/Mac devices support and troubleshooting skills.
Knowledge of Active Directory, Citrix, Microsoft 365, and basic networking (TCP/IP, DNS).
Familiarity with ITSM tools (ServiceNow, Remedy, etc.).
Strong communication, stakeholder management, and problem-solving skills.
4-8 years in Trader Support, Front Office Support, or Financial Services IT Support.
Experience in supporting Investment Banking, Capital Markets, Asset Management, or Brokerage environments.

Compensation

We are offering between $63,000– $72,000 per year. Applications will be accepted until August 21st, 2026.

We Offer

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

About Cognizant

高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。

Additional Hiring Information

薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。

申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。

Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。

Benefits to Help You Thrive

Our benefits programs are designed around you-helping you enjoy a fulfilling, balanced, and healthy life.

Financial Health

We regularly review market data to ensure your compensation reflects your value. Your benefits go beyond your paycheck and may include retirement plans, financial education, and more.

Physical and Mental Health

We empower you to put your physical and mental health first with paid time off, flexible work arrangements where conditions allow, medical coverage, mental health counseling, mental health ally programs, and more.

Your Career, Your Way

With more than 350,000 positions available at Cognizant, you’ll have the opportunity to explore new technologies, industries, and locations, and build the key skills that drive your career.

Real-World Impact

Think about the well-known brands you rely on. Chances are, they rely on us to help power their business. Here, you’ll turn bold ideas into solutions that improve lives around the world.

Your Path to Cognizant

Here’s what you can expect as you move through the hiring process. Note that the specific process may vary by role and location. Please check our FAQs for more information.

Step 1: Apply for the Right Opportunity

Find an open position that matches your skills and career goals and show us why you’re the best fit. Didn’t see the right opportunity? Join our talent community.

Step 2: Connect with Your Recruiter

If our recruiter believes you’re a good fit, they’ll schedule a brief introductory call to learn more about you, your experience, and your skills as they relate to the role.

Step 3: Showcase Your Skills

If you and our team are interested in moving forward, you’ll interview with our recruiting team. Some roles may also require a technical assessment and/or client interview.

Step 4: Make a Decision

Next, our team will evaluate each candidate’s potential to succeed in the role. Since we want to find the best fit for you and us, this step may take some time-but rest assured, we’ll keep you updated along the way.

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Deskside Engineer

Job description