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[Retention – Email Deliverability Specialist]

Redcore Group·Salary not specified

Nice to have's

iGamingfintechmultiple ESPsemail infrastructure scalingengagement-based sendingCritical thinkingCalm under pressureProactive mindsetStrong sense of ownershipFlexibility and adaptability

Job description

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About the Position

We are seeking a skilled Email Deliverability Specialist to ensure high email deliverability rates and maintain domain reputation.

Responsibilities

Deliverability & Reputation

  • Ensure consistent inbox placement (Inbox / Promotions) across key GEOs
  • Maintain Gmail spam rate at or below 0.1-0.2%
  • Keep complaint rate at or below 0.15%
  • Maintain hard bounce rate below 2%
  • Ensure domain reputation stays at Medium or higher, with a target of High
  • Prevent mass domain/IP burn incidents and protect long-term sending capacity
  • Monitor performance across major mailbox providers and take corrective action when needed
  • Manage blacklist monitoring and delisting processes

Infrastructure & Operations

  • Build and manage scalable domain and IP infrastructure to support business needs
  • Launch new sending infrastructure for new GEOs in a structured and predictable way
  • Warm up the required number of domains and IPs to support planned volumes
  • Ensure 100% correct SPF, DKIM, and DMARC configuration across all sending domains
  • Monitor infrastructure health daily and react to reputation drops within 12-24 hours
  • Develop and maintain clear incident response protocols for deliverability issues

Strategic Ownership

  • Introduce and maintain regular reputation reporting (weekly)
  • Proactively identify risks related to volume growth and segmentation strategy
  • Work closely with the CRM team to align sending strategy with long-term reputation goals
  • Prepare infrastructure for future scaling as sending volume increases

Requirements

Core Skills

  • 3+ years of hands-on experience in email deliverability
  • Proven experience working with high-volume sending (3-5m+ emails per month)
  • Experience building and managing domain and IP infrastructure
  • Practical experience with Google Postmaster Tools and other postmaster platforms (Mail.ru, Microsoft SNDS, etc.)
  • Strong understanding of how major mailbox providers work, especially Gmail
  • Experience warming up domains and dedicated IPs
  • Experience setting up and auditing SPF, DKIM, and DMARC
  • Understanding of SMTP basics and ability to read email headers for troubleshooting
  • Experience working with blacklists and handling delisting processes

Nice to Have

  • Experience in iGaming, fintech, or other high-risk industries
  • Experience working with multiple ESPs or a custom/in-house ESP
  • Experience scaling email infrastructure as sending volume grows
  • Understanding of engagement-based sending and how segmentation impacts deliverability

Soft Skills

  • Critical thinking
  • Calm under pressure
  • Proactive mindset
  • Strong sense of ownership
  • Flexibility and adaptability

We Offer

  • An exciting and challenging job in a fast-growing business group
  • The opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more
  • Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset
  • Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan - work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
  • Modern corporate equipment based on macOS or Windows and additional equipment are provided
  • Paid vacations, sick leave, personal events days, days off
  • Corporate health insurance program for your well-being
  • Referral program - enjoy cooperation with your colleagues and get the bonus
  • Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
  • Rewards program for mentoring and coaching colleagues
  • Free internal English courses
  • Yoga classes to help you stay active and energized
  • In-house Travel Service
  • Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
  • Corporate events, team buildings

About the Company

Join our team and be part of a dynamic and innovative environment where your skills will be valued and your career will thrive.

© Redcore Group. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.

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Redcore Group

iGaming · 1000+ employees

RedCore Group — міжнародна бізнес-група з головним офісом на Кіпрі, яка розробляє та впроваджує технологічні продукти для цифрових ринків. Компанія фокусується на high-load платформах, custom digital products, regulatory technologies, affiliate/iGaming, fraud prevention, payments, маркетингових і комунікаційних рішеннях. На сайті вказано 4,500+ професіоналів і роботу на глобальних ринках.

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