About the Position

We are seeking an experienced Engineer (Atlassian) to manage and configure Jira and Confluence for our team. This role is remote and offers the opportunity to work with a multicultural team of top professionals.

Responsibilities

Jira and Confluence Administration: Manage and configure Jira and Confluence.
User and Permission Management: User provisioning, group and role management, access permissions.
Workflow and Automations: Build and optimize Jira Automation rules, workflows, and ScriptRunner scripts.
Scripting: Develop and maintain Groovy scripts that extend Jira and Confluence functionality.
Incident Handling: Investigate errors in existing automations and deliver fixes.
Integration Management: Configure and maintain integrations with third-party tools and internal systems via REST API.
Security and Compliance: Enforce best practices for access, data retention, and permission schemes.
Workflow and Permission Audits: Regularly review permission schemes, workflows, and automation rules, remove redundancy, improve efficiency.
Upgrades and Maintenance: Participate in Jira/Confluence upgrade activities, including app compatibility checks and post-upgrade validation.
Documentation: Maintain and update internal documentation on configurations, automations, and best practices.
Training and User Guidance: Run training sessions or produce guides to improve end-user adoption.
Collaboration: Work with developers, project managers, and IT teams to align Atlassian tooling with business processes.
Continuous Improvement: Evaluate existing configurations and automations, propose and implement optimizations.
Designing, Automating, and Maintaining Non-Developer Project Ecosystems: In Jira, focusing on HR Stream operations: Staff Registry, Employee Lifecycle (Onboarding/Offboarding), Compensation & Benefits, and internal Service Desks.

Requirements

2+ years of experience administering Jira Data Center.
Configuring workflows, permission schemes, notification schemes, issue types, screens, custom fields.
Confluence: space and user permissions.
ScriptRunner and Groovy: validators, post-functions, listeners, scripted fields, behaviors. Ability to write custom scripts.
REST API: Understanding of Jira/Confluence REST APIs and experience building automations.
Understanding of Jira Data Center: indexing and reindex impact, performance of listeners and scheduled jobs, cluster behavior.
Hands-on experience with at least one of: Insight/Assets, Tempo, BigPicture, Xray.
Solution design and configuration documentation.
Understanding of Scrum and Kanban.

Nice to Have

Experience of upgrading or migrating Jira Data Center / Confluence.
Experience integrating Jira with external systems via API.
Experience working in a matrix organization with multiple stakeholders.

Soft Skills

Clear communication with technical and non-technical stakeholders.
Analytical and problem-solving skills.
Ownership of systems, upgrades, and tasks end to end.
Risk awareness: Assesses the impact of a change on production before making it, not after.
Proactivity in identifying process and configuration improvements.
Works openly with the team and customers.
Shares knowledge with the team.
Gives and receives feedback constructively.

We Offer

An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.
Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset.
Beautiful offices in Warsaw, Limassol, Yerevan. Work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
Modern corporate equipment based on macOS or Windows and additional equipment are provided.
Paid vacations, sick leave, personal events days, days off.
Corporate health insurance program for your well-being.
Referral program: Enjoy cooperation with your colleagues and get a bonus.
Educational programs: Regular internal training sessions, compensation for external education, attendance of specialized global conferences.
Rewards program for mentoring and coaching colleagues.
In-house Travel Service.
Multiple internal activities: Online platform for employees with quests, gamification, presents, and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays.
Company events, team buildings.

About the Company

Join our fast-growing business group and be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more. We offer a great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset.

Engineer (Atlassian)

Job description