Enterprise Compute Tower Lead (Windows & Linux Infrastructure)

About the Position

Enterprise Compute Tower Lead (Windows & Linux Infrastructure)

Location: Des Moines, IA - Hybrid (3 days work from office)

Experience: 11- 15+ years

Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

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Responsibilities

Tower Leadership & Service Delivery

• Own the overall delivery and operational performance of the Enterprise Compute Tower.
• Lead Windows and Linux infrastructure support teams across multiple support tiers.
• Manage SLA, KPI, availability, capacity, compliance, and operational excellence objectives.
• Act as the primary escalation point for critical compute-related issues.
• Drive service quality, customer satisfaction, and operational stability.
• Lead customer governance meetings, operational reviews, and executive reporting.

Windows & Linux Infrastructure Management

• Oversee day-to-day operations of:
  • Windows Server Infrastructure
  • Linux Server Infrastructure
  • Virtual Machines
  • Physical Servers
  • Hybrid Cloud Compute Platforms
• Ensure high availability and optimal performance of enterprise computing environments.
• Manage operating system lifecycle activities including:
  • Installation
  • Configuration
  • Upgrades
  • Patch Management
  • Security Hardening
  • Decommissioning
• Ensure standardization across enterprise server environments.

Server Operations & Administration

Windows Environment

• Windows Server 2016 / 2019 / 2022
• Active Directory
• Group Policy
• DNS
• DHCP
• IIS
• PowerShell Automation
• Failover Clustering

Linux Environment

• Red Hat Enterprise Linux (RHEL)
• Rocky Linux
• Oracle Linux
• Ubuntu
• SUSE Linux
• Shell Scripting
• Ansible Automation
• Linux Security Administration

Virtualization & Cloud Infrastructure

• Manage enterprise virtualization platforms including:
  • VMware vSphere
  • VMware ESXi
  • VMware vCenter
  • Hyper-V
• Support cloud-hosted workloads across:
  • Microsoft Azure
  • AWS
  • Google Cloud Platform (GCP)
• Lead cloud migration and workload modernization initiatives.
• Ensure optimal resource utilization and cost optimization.

Incident, Problem & Change Management

• Lead resolution of Priority 1 and Priority 2 incidents impacting compute services.
• Participate in Major Incident Management activities.
• Drive Root Cause Analysis (RCA) and Problem Management initiatives.
• Ensure compliance with Change Management processes.
• Review and approve high-risk infrastructure changes.
• Participate in Change Advisory Board (CAB) meetings.

Capacity, Availability & Performance Management

• Define and implement capacity planning strategies.
• Monitor utilization trends and forecast future resource requirements.
• Ensure compliance with availability targets.
• Drive performance optimization initiatives across server environments.
• Maintain infrastructure health dashboards and scorecards.

Security & Compliance

• Ensure server security compliance with organizational standards.
• Lead vulnerability remediation and security patching programs.
• Partner with Cyber Security teams to address risks and audit findings.
• Support regulatory and compliance requirements.
• Implement CIS, NIST, and industry-standard hardening practices.

Automation & Continuous Improvement

• Drive infrastructure automation initiatives using:
  • PowerShell
  • Ansible
  • Terraform
  • Python
  • Azure Automation
• Reduce manual effort through orchestration and self-healing solutions.
• Improve operational efficiency through automation and standardization.
• Identify service improvement opportunities and execute transformation initiatives.

Asset & CMDB Governance

• Ensure server assets and configuration items are accurately maintained in CMDB.
• Drive configuration compliance and infrastructure inventory accuracy.
• Support Asset Management and Configuration Management processes.
• Ensure relationships between infrastructure components are maintained and documented.

Team Leadership & People Management

• Lead a team of Windows and Linux administrators, engineers, and technical leads.
• Manage staffing, workload distribution, and resource planning.
• Conduct technical mentoring and capability development initiatives.
• Establish operational standards and best practices.
• Develop succession and cross-skilling plans across teams.

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Requirements

Required Technical Skills

Windows Technologies

• Windows Server Administration
• Active Directory
• Group Policy Management
• DNS / DHCP
• PowerShell
• IIS
• Windows Clustering

Linux Technologies

• Red Hat Enterprise Linux (RHEL)
• Oracle Linux
• Ubuntu
• SUSE Linux
• Shell Scripting
• Linux Security & Hardening
• Performance Tuning

Virtualization

• VMware vSphere
• ESXi
• vCenter
• Hyper-V

Cloud Platforms

• Microsoft Azure
• AWS
• GCP

Automation

• PowerShell
• Ansible
• Terraform
• Python
• Git

Monitoring & ITSM

• ServiceDesk Plus
• ServiceNow
• SolarWinds
• PRTG
• Nagios
• Dynatrace
• Splunk

Preferred Skills

• Windows and Linux Migration Projects
• Cloud Modernization Programs
• Data Center Consolidation
• Disaster Recovery Planning
• Enterprise Monitoring Solutions
• Power BI Reporting
• AI-Ops and Infrastructure Automation

Preferred Certifications

• Microsoft Certified: Windows Server Hybrid Administrator
• Red Hat Certified Engineer (RHCE)
• VMware VCP
• Azure Administrator Associate
• AWS Solutions Architect Associate
• ITIL Foundation
• Terraform Associate
• Ansible Automation Certification

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We Offer

• Competitive Salary: Between $119,000 - $137,000 annually, depending on experience and qualifications.
• Benefits:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contribution
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

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About the Company

关于高知特 (Cognizant)

高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。

补充雇佣信息

薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。

申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。

Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。