About the Position

Field Service Engineer

40 uur per week | Landelijk | Hybride

About the Role

As a Field Service Engineer, you will work on behalf of Claranet Benelux at client locations (one of) our clients. Our clients are mainly located in the central part of the country (Hoofddorp, Oldenzaal, Steenbergen, and Beuningen). Occasionally, you will work at our office in Eindhoven, ensuring you stay connected with Claranet and your direct colleagues.

As a Field Service Engineer, you will be the technical face of Claranet Benelux on-site at our client locations. You will help them with various issues, provide technical support, and ensure that the IT infrastructure and environments always function optimally. Sometimes you will work independently, other times you will support the client's IT team, always having the support of your direct colleagues from Claranet. Besides being a troubleshooter, you will also be the connector between the client and Claranet.

The tasks are very diverse. One moment you might be working on re-imaging laptops, and the next you might be giving explanations about Teams. In short, it is a very broad role where you will deal with many different aspects of IT.

Responsibilities

Work on-site at client locations in Hoofddorp, Oldenzaal, Steenbergen, and Beuningen.
Provide technical support and ensure optimal functionality of IT infrastructure.
Act as a connector between the client and Claranet.
Travel between different client locations and occasionally to Claranet's office in Eindhoven.

Requirements

Fluency in Dutch and English.
Strong communication skills and a customer-oriented attitude.
Enjoy solving problems and helping others.
Ability to travel between various client locations and to Claranet's office in Eindhoven.
Valid driver's license.
Broad IT knowledge, including Microsoft Windows, Microsoft 365, Microsoft EntraID, Microsoft Intune, ServiceNow, hardware, devices, and telephony.
At least an MBO level 4 diploma in IT.
Strong analytical skills and a passion for modern IT solutions.

We Offer

Attractive base salary based on your knowledge and experience.
Flexible working hours and the possibility to work hybrid.
Attractive home office allowance.
Attractive travel reimbursement.
27 days of vacation per year (based on a full-time employment).
Opportunity to participate in a collective health insurance plan.
Monthly net contribution for supplementary health insurance.
Opportunities for professional development.
Excellent pension scheme.

About the Company

At Claranet Benelux, you will join a professional, open, and informal environment with a passion for IT. A unique culture with an entrepreneurial character where the client is central. You will be part of the enthusiastic Benelux team and collaborate with over 3,300 IT specialists worldwide who are curious about your ideas and input. We believe it is very important that you remain yourself and have the space to develop further.

Let's Get to Know Each Other!

Interested? Great! Still have questions? Of course! You can reach us at [email protected].

Ready to Apply?

Apply now!

Sidenote

For agencies: We strive to fill our vacancies ourselves. If that unfortunately does not work out, we will seek the help of the agencies we already work with. Acquisition is therefore not appreciated.

For foreign and/or English-speaking candidates: Good to see that you are interested in our position! Nevertheless, because of our clients and our internal procedures, we are looking for candidates that speak the Dutch language. We do not supply visa/sponsorships.

Field Service Engineer

Job description

About the Position