Founding Account Executive SMB | Dutch Market (m/f/d)

About the Position

At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath.

Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, millions of messages flow through Superchat every single day.

We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams.

We're 100 people, profitable, and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin.

As our founding Account Executive for the Dutch market, you'll be the first commercial hire dedicated to the Netherlands. You'll own the full sales cycle end to end, from qualifying inbound demand through to close, while helping shape how we sell in the Dutch market as you go. Processes aren't fully built yet, and you'll be part of building them up.

Responsibilities

• Discovery & Demos (~60%)

  • Work inbound leads from the Dutch market, run discovery and find out where customer communication is breaking down for each business
  • Tailor every demo to the business in front of you and show how Superchat solves their problem, instead of walking through features
  • Be the first person Dutch customers speak to at Superchat, so the way you sell shapes how the market sees us

• Closing (~25%)

  • Handle objections, negotiate and take deals from first call to signed contract
  • Keep your pipeline clean in HubSpot, so we can see how the Dutch market is really developing

• Building the Dutch Market (~15%)

  • Help build the Dutch playbook: which industries convert, which messaging lands, and which objections keep coming up
  • Share what you learn with Marketing and Product

Requirements

• Strong communicator.

  • Native Dutch speaker with excellent written and verbal communication skills.

• Self-confident.

  • Believe in your ability to run and close a conversation without coming across as arrogant.

• Comfortable with ambiguity.

  • Energized, not unsettled, by the fact that not everything is defined yet. You'd rather help build the process than be handed one.

• Coachable.

  • Take direct feedback without getting defensive, and visibly apply it in your next conversation.

• Resilient.

  • Bounce back quickly from a lost deal or a tough week and keep your activity levels consistently high.

• Fast learner.

  • Get up to speed on a technical product quickly and can explain it to customers in a way they understand.

• Structured.

  • Keep your pipeline clean and your CRM notes reliable, without anyone having to chase you.

We Offer

• Choose between an Urban Sports Club or John Reed membership, or a public transport pass/Dance subscription.
• Regular company-wide and team events.
• An annual €500 learning and development budget that you can use for conferences, courses, books, career coaching, and more.
• An inclusive and exciting startup culture that supports rapid professional and personal growth.
• A beautiful office in the heart of Berlin (Prenzlauer Allee 242) with free snacks, drinks, and top-notch equipment.

About the Company

Creating an environment where people genuinely enjoy spending time together is important to us - whether that's through HYROX training, golf, beer pong tournaments, running clubs, Warhammer, weekend activities, or any other community you'd like to build here.

We believe that diversity makes companies stronger. We welcome applications from everyone, regardless of gender, background, nationality, or religion. Feel free to apply - we'd love to hear from you!

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We look forward to receiving your application! 🙂