Head of Cybersecurity Operations

About the Position

We are seeking a Head of Cybersecurity Operations to lead and enhance our cybersecurity strategies and operations. The role ensures that cybersecurity controls are effectively operated and monitored with particular responsibility for the Security Operations Center (SOC) and Identity and Access Management (IAM) functions.

Responsibilities

• Cybersecurity Operations Leadership

  • Define and continuously improve the cybersecurity operating model, processes, responsibilities, and operational standards.
  • Ensure effective coordination between SOC, IAM, Infrastructure Security, Application Security, SRE, and other relevant teams.
  • Establish clear ownership and escalation paths for security events, incidents, vulnerabilities, and access-related risks.
  • Ensure cybersecurity operations are aligned with the organization's security strategy, risk appetite, regulatory obligations, and business priorities.
  • Build a scalable cybersecurity operational model capable of supporting a growing portfolio of products, platforms, business domains, and geographical locations.
  • Continuously improve the efficiency, scalability, and maturity of cybersecurity operations.

• Security Operations Center (SOC)

  • Define the SOC operating model, including monitoring, alert triage, investigation, escalation, incident handling, and reporting.
  • Ensure effective monitoring of relevant infrastructure, systems, identities, endpoints, cloud environments, and security events.
  • Ensure security events are properly investigated, documented, prioritized, escalated, and resolved.
  • Define and continuously improve detection rules, use cases, alerting logic, and threat detection capabilities.
  • Drive threat hunting and proactive identification of suspicious activity and security weaknesses.
  • Ensure lessons learned from security incidents are translated into improvements in detection, controls, processes, and architecture.

• Identity and Access Management (IAM)

  • Define and maintain the organization's access management principles, processes, and operational standards.
  • Ensure appropriate identity lifecycle management, including onboarding, role changes, access modification, and offboarding.
  • Ensure the principle of least privilege is applied across corporate systems, infrastructure, cloud environments, and relevant platforms.
  • Oversee privileged access management and controls for administrative, production, and other high-risk access.
  • Drive regular access reviews and recertification processes for critical systems and privileged accounts.
  • Identify and address excessive, unnecessary, orphaned, shared, or otherwise risky access.
  • Drive automation and standardization of IAM processes where appropriate.

• Leadership & People Management

  • Lead and develop the SOC and IAM teams.
  • Define team structure, roles, career paths, and competency development.
  • Hire, mentor, and retain high-performing security engineers and leaders.
  • Establish team objectives, KPIs, and performance metrics.

Requirements

• Proven experience building, transforming, or significantly improving cybersecurity operational capabilities and processes.
• Experience implementing or improving a centralized IAM or PAM solution.
• Experience building or maturing a SOC function from an early-stage or fragmented operating model.
• Experience working in complex technology environments with cloud, hybrid, and distributed infrastructure.
• Ability to translate high-level cybersecurity objectives into practical, measurable operational initiatives.
• Strong practical understanding of SOC operating models, including monitoring, alert triage, investigation, escalation, incident handling, and reporting; SIEM platforms, security event correlation, detection engineering, and security analytics.
• Proven results in threat hunting and the application of threat intelligence to operational security.
• Pragmatic approach to cybersecurity, with the ability to balance security, operational efficiency, and business needs.
• Experience defining team structures, responsibilities, operating models, and areas of ownership, as well as setting objectives, KPIs, and measurable performance expectations for teams.

Qualifications

• Education: Bachelor’s / Master’s degree in Computer Science, Software Engineering, or Management.
• 7+ years of experience in cybersecurity, information security, or related technical security roles.
• 3+ years of experience leading cybersecurity, security operations, SOC, IAM, incident response, or other security engineering teams.
• Experience in iGaming, fintech, or other regulated environments (strongly preferred).
• Relevant certifications are a plus.

Nice to Have

• Strong decision-making skills, particularly during security incidents and high-risk situations.
• Strong ownership and accountability for outcomes. Ability to prioritize effectively in a high-volume and rapidly changing environment.
• Exceptional communication skills with ability to lead under pressure.
• Strategic thinker able to balance business needs with risk management.
• Strong communication and mentoring skills; ability to lead, motivate, and mentor a team.

We Offer

• An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
• Beautiful offices in Warsaw, Limassol, Yerevan. Work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
• Modern corporate equipment based on macOS or Windows and additional equipment are provided.
• Paid vacations, sick leave, personal events days, days off.
• Corporate health insurance program for your well-being.
• Referral program: enjoy cooperation with your colleagues and get the bonus.
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
• Rewards program for mentoring and coaching colleagues.
• Sport benefit.
• In-house Travel Service.
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays.
• Company events, team buildings.

About the Company

Join our team and be part of a dynamic and innovative environment where your skills and expertise will be valued and utilized to their fullest potential. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth and development.