Head of Cybersecurity Operations

About the Position

We are seeking a Head of Cybersecurity Operations to lead and enhance our cybersecurity operations and core security capabilities.

Responsibilities

• Cybersecurity Operations Leadership

  • Define and continuously improve the cybersecurity operating model, processes, responsibilities, and operational standards.
  • Ensure effective coordination between SOC, IAM, Infrastructure Security, Application Security, SRE, and other relevant teams.
  • Establish clear ownership and escalation paths for security events, incidents, vulnerabilities, and access-related risks.
  • Ensure cybersecurity operations are aligned with the organization’s security strategy, risk appetite, regulatory obligations, and business priorities.
  • Build a scalable cybersecurity operational model capable of supporting a growing portfolio of products, platforms, business domains, and geographical locations.

• Security Operations Center (SOC)

  • Define the SOC operating model, including monitoring, alert triage, investigation, escalation, incident handling, and reporting.
  • Ensure effective monitoring of relevant infrastructure, systems, identities, endpoints, cloud environments, and security events.
  • Ensure security events are properly investigated, documented, prioritized, escalated, and resolved.
  • Define and continuously improve detection rules, use cases, alerting logic, and threat detection capabilities.
  • Drive threat hunting and proactive identification of suspicious activity and security weaknesses.
  • Ensure lessons learned from security incidents are translated into improvements in detection, controls, processes, and architecture.

• Identity and Access Management (IAM)

  • Define and maintain the organization’s access management principles, processes, and operational standards.
  • Ensure appropriate identity lifecycle management, including onboarding, role changes, access modification, and offboarding.
  • Ensure the principle of least privilege is applied across corporate systems, infrastructure, cloud environments, and relevant platforms.
  • Oversee privileged access management and controls for administrative, production, and other high-risk access.
  • Drive regular access reviews and recertification processes for critical systems and privileged accounts.

• Leadership & People Management

  • Lead and develop the SOC and IAM teams.
  • Define team structure, roles, career paths, and competency development.
  • Hire, mentor, and retain high-performing security engineers and leaders.
  • Establish team objectives, KPIs, and performance metrics.

Requirements

Skills and Experience

• Proven experience building, transforming, or significantly improving cybersecurity operational capabilities and processes.
• Experience implementing or improving a centralized IAM or PAM solution.
• Experience building or maturing a SOC function from an early-stage or fragmented operating model.
• Experience working in complex technology environments with cloud, hybrid, and distributed infrastructure.
• Ability to translate high-level cybersecurity objectives into practical, measurable operational initiatives.
• Strong practical understanding of SOC operating models, including monitoring, alert triage, investigation, escalation, incident handling, and reporting.
• Proven results in threat hunting and the application of threat intelligence to operational security.
• Pragmatic approach to cybersecurity, with the ability to balance security, operational efficiency, and business needs.

Qualifications

• Education: Bachelor’s / Master’s degree in Computer Science, Software Engineering, or Management.
• 7+ years of experience in cybersecurity, information security, or related technical security roles.
• 3+ years of experience leading cybersecurity, security operations, SOC, IAM, incident response, or other security engineering teams.
• Experience in iGaming, fintech, or other regulated environments (strongly preferred).
• Relevant certifications are a plus.

Soft Skills

• Strong decision-making skills, particularly during security incidents and high-risk situations.
• Strong ownership and accountability for outcomes.
• Ability to prioritize effectively in a high-volume and rapidly changing environment.
• Exceptional communication skills with the ability to lead under pressure.
• Strategic thinker able to balance business needs with risk management.
• Strong communication and mentoring skills; ability to lead, motivate, and mentor a team.

We Offer

• An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset.
• Beautiful offices in Warsaw, Limassol, Yerevan - work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
• Modern corporate equipment based on macOS or Windows and additional equipment are provided.
• Paid vacations, sick leave, personal events days, days off.
• Corporate health insurance program for your well-being.
• Referral program - enjoy cooperation with your colleagues and get the bonus.
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
• Rewards program for mentoring and coaching colleagues.
• Sport benefit.
• In-house Travel Service.
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays.
• Company events, team buildings.

About the Company

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