Head of Operations, EMEA

About the Position

**Position: **Head of Operations, EMEA

**Location: **Warsaw, Poland

**Working mode: **Hybrid – 4 days/week from the office

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About our Client

Our Client is a rapidly growing US-based AI company developing an enterprise platform that enables organizations to safely build, deploy, and manage AI agents at scale. Their solutions help some of the world’s leading companies automate business processes while ensuring security, compliance, and reliability. With headquarters in New York and a growing European hub in Warsaw, the company is expanding its operational capabilities to support further international growth.

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About the Role

We are looking for a Head of Operations, EMEA to build and optimize operational processes supporting our Client’s rapidly growing Warsaw hub.

This is a highly autonomous, hands-on leadership role for someone who enjoys solving problems, improving the way organizations operate, and driving execution across multiple teams. You will work closely with Finance, Sales, Legal, Product, and Engineering, ensuring smooth day-to-day operations while introducing scalable processes and AI-driven automation. The role is similar to a Chief of Staff rather than a traditional Office Manager or COO position.

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Responsibilities

• Oversee day-to-day operations of the Warsaw EMEA hub
• Build and optimize operational processes across the organization
• Coordinate collaboration between Finance, Sales, Legal, Product, and Engineering
• Support customer-related operations, contracts, and vendor management
• Manage operational budgets together with Finance
• Drive automation initiatives using AI tools

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Requirements

• Experience in Operations, Business Operations, or Chief of Staff roles
• Strong project management and cross-functional coordination skills
• Ability to improve and scale operational processes
• Hands-on mindset with strong ownership and problem-solving skills
• Experience working in fast-growing technology companies is a strong advantage
• Fluent Polish and English

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What We Offer

• B2B contract
• USD 8,000–12,000 monthly (with flexibility for exceptional candidates)
• Attractive equity package
• 20 paid days off
• Private healthcare
• MacBook Pro
• Hybrid work model (4 office / 1 remote)
• Opportunity to build a key operational function from the ground up
• High level of ownership and direct impact on company growth
• International, fast-paced AI environment working with global teams

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