Head of Recruitment

About the Position

We are looking for a Head of Recruitment to join our team, lead the recruitment department, and take ownership of hiring key roles across the company. At Ralabs, hiring smart people is a core function. We don’t just close positions - we build partnerships with clients and help their businesses grow. You’ll get a supportive environment to grow professionally, the freedom to test ideas, real influence over our processes, and the space to take on more strategic responsibilities over time.

Responsibilities

• Manage and grow the recruitment team of 5 - support, mentor, and build a result-driven culture.
• Improve speed of closing across the team - this is a key priority, and you’ll own the metrics and the process changes that drive it.
• Personally take on hard-to-fill and complex roles, finding non-standard solutions and driving them to closing.
• Partner closely with internal stakeholders (Hiring Managers, Clients, Delivery, Sales) to understand hiring needs and urgency.
• Keep close communication with Hiring Managers and drive a culture of partnership across the team; you won’t be alone, other teams support you.
• Encourage a data-driven approach - reports, insights, structured candidate feedback, and KPIs.
• Track and improve recruitment team effectiveness (time-to-fill, fill rate, pipeline health).
• Drive process improvement and automation, including implementing AI where it adds value.
• Be comfortable working in a growing company where roles and responsibilities keep evolving and ownership is often shared across departments.

Requirements

• 5+ years in IT full-cycle recruitment.
• 2+ years leading a recruitment team of 5-10 people.
• Experience leading recruitment in medium-sized service/IT companies (200+ employees).
• Proven track record hiring in international markets (Balkans, Europe, LATAM) alongside the Ukrainian market.
• A track record of closing complex, hard-to-fill roles - not just through sourcing, but by finding non-standard solutions, taking ownership, and driving them to a result.
• A fast and effective problem-solver who takes responsibility rather than waiting for the process to catch up.
• Hands-on experience working directly with hiring managers or clients: negotiating requirements, learning from retrospectives, proactively coordinating with stakeholders (sharing updates and next steps to improve time-to-fill), and building trust.
• Experience implementing AI tools in recruitment, plus a mindset for automating and optimizing processes.
• Strong communication and negotiation skills.
• Analytical thinking, a strategic mindset, and a proactive approach.
• Comfortable operating without rigid, pre-written processes - you’ll shape them as you go.
• Willingness to work in a dynamic environment with an experimental mindset.
• A real sense of urgency, and a constant drive to improve yourself, your team, and your processes.
• Upper-Intermediate or higher English (written and spoken).

We Offer

Work Vibe

• Flexible full-time/part-time hours
• No micromanagement-time logging is for accounting only
• High-quality equipment (MacBook or your own device)
• Dynamic, low-bureaucracy environment
• Team events, swag, and a great crew to hang with

Holidays and Leaves

• 20 days of paid annual vacation
• 15 days of paid sick leaves
• Possibility to use vacation during probation
• Maternity and paternity leave
• Days off on all government holidays

Education

• $100 annual education allowance
• Mentorship program-learn or lead
• English lessons with biannual reviews
• Certification cost reimbursement
• Free access to Udemy courses on request

Perks

• Social package: medical insurance, sports compensation, or psychological training
• IT Club Loyalty card (Lviv IT Cluster)
• No overtime-work-life balance matters
• Transparent payments in EUR/USD, on time every month
• Assistance with military reservation procedure

About the Company

Ralabs is a company that values smart hiring and building partnerships with clients to help their businesses grow. We provide a supportive environment for professional growth, freedom to test ideas, and real influence over our processes.

Apply

Send your resume to Nataliya Bahan, Head of Recruitment.

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