Head of TikTok Shop Operations

About the Position

At AMS Pilot, we are looking for a strong, systematic operational leader-a “Light CEO”-to take full ownership of the management and development of our TikTok Shop (TTS) department.

This is a role for someone who has already mastered the TTS ecosystem and is ready to act as the true owner of this business unit: making autonomous decisions, building scalable processes, and taking full responsibility for the financial bottom line. Your primary goal is to build an autonomous system that operates like clockwork through clear SOPs, minimizing founder involvement in day-to-day operations.

Responsibilities

• P&L and Metric Management: You are responsible for the entire department’s profitability. You will manage budgets, costs, margins, and drive GMV growth for our shops.
• System and Process Building: Design, implement, and enforce SOPs within the TTS department so that the system remains stable and scalable, functioning even without your minute-to-minute supervision.
• Team Leadership: Build the team yourself. Handle final interviews and make hiring/firing decisions. The founder is completely hands-off in this process.
• Client Management: Lead client relations and report results to key accounts. Conduct meetings independently, present strategies, and own the results without the founder in the room.
• Testing and Hypotheses: Constantly research and validate new strategies, algorithms, and tactics to scale TikTok Shop operations.

Requirements

• Deep TTS Expertise: Proven, hands-on experience specifically with TikTok Shop (mandatory). You understand the platform’s specifics, tools, pitfalls, and promotional algorithms.
• Business/E-commerce Background: Experience managing P&L or leading an agency/business account in e-commerce-minimum 6–12 months.
• Management Experience: Proven leadership track record (having managed a team of at least 2–3 people).
• Language Skills: English level B2–C1 (mandatory). You can negotiate fluently and confidently with English-speaking clients, present results, and resolve complex issues.
• Frontline Experience: You have personally handled client communications and operated on the front lines.
• Mindset: You are a systematic person who loves order and detail. You enjoy refining a single process for months, automating it, and driving it to perfection, rather than chasing chaotic new ideas.

We Offer

• Fully Remote: Work from anywhere in the world in a format that suits you.
• Maximum Autonomy: Zero micromanagement. You have full authority over team structure, budgets, and client relations.

About the Company

AMS Pilot is a company that provides various services including Amazon PPC Agency, TikTok Shop Management, AI Solutions for Amazon Businesses, and M&A Advisory. We are dedicated to helping businesses grow and succeed in their respective markets.

If this sounds like you, we look forward to hearing from you!

We are looking for a reliable partner to whom we can fully entrust this department. Please send your CV (preferably with a brief summary of your TTS experience), and let’s schedule a call.

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