Healthcare Facets QA Analyst

About the Position

About the Role

As a Healthcare Facets QA Analyst, you will make an impact by ensuring the accuracy, quality, and integrity of healthcare claims processing systems through comprehensive testing and validation activities. You will be a valued member of the Quality Engineering team and work collaboratively with business stakeholders, claims operations teams, developers, and client partners to support successful healthcare platform implementations and enhancements.

Responsibilities

• Perform end-to-end testing of FACETS claims processing applications, with a focus on dental claims, benefits, billing, and fee schedules.
• Execute parallel testing and validate claims adjudication results to ensure accuracy and compliance with business requirements.
• Design, develop, and execute test cases for functional, regression, user acceptance, and production validation testing.
• Identify, track, and manage defects using tools such as ALM and JIRA while collaborating with cross-functional teams to drive resolution.
• Conduct root cause analysis, perform backend data validation using SQL, and communicate testing outcomes effectively to stakeholders and clients.

Requirements

• Strong experience with FACETS claims processing, including dental claims, benefits, billing, fee schedules, and claims adjudication.
• Healthcare payer domain expertise with a solid understanding of claims life cycle and business processes.
• Experience in parallel testing, claims validation, and quality assurance methodologies.
• Strong SQL skills for backend testing, data validation, and reconciliation activities.
• Experience supporting UAT, regression testing, defect management, and production validation efforts using ALM, JIRA, or similar tools.

Nice to Have

• Experience working on large-scale healthcare payer transformation or migration programs.
• Knowledge of healthcare industry regulations and compliance requirements.
• Experience collaborating directly with client stakeholders and business users.
• Strong analytical and problem-solving skills with expertise in root cause analysis.
• Ability to work independently in a remote and geographically distributed environment.

We Offer

• Compensation: The annual salary for this position is between $53,477– $92,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
• Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Work Model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants within the United States, including Plano, TX. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

**Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. **

Please note, this role is not able to offer visa transfer or sponsorship now or in the future