Information Management and Accountability Specialist

About the Position

The Danish Refugee Council (DRC) is seeking a qualified and motivated Information Management & Accountability Specialist to strengthen information management, data quality, analysis, reporting, and accountability systems across its South Sudan programmes.

Responsibilities

Information Management

• Manage and provide technical support on data collection, management, analysis, visualization, and reporting systems.
• Serve as the focal point for the Activities, Indicators and Beneficiary Tracking Tool (AIPTT), ensuring accurate and timely updates, indicator tracking, and documentation of means of verification.
• Support the development and digitalization of MEAL and programme tools.
• Develop and maintain Power BI dashboards, reports, graphs, and other information products.
• Conduct data cleaning, validation, consolidation, and quality checks.
• Provide data and analysis for proposals, programme reviews, donor reporting, and other reporting requirements.
• Provide technical support and follow-up to programme and field teams.

Accountability & CFM

• Support the digitization and management of Community Feedback Mechanisms, Kobo tools, trackers, and accountability systems.
• Support feedback analysis, accountability reporting, dashboards, and trend analysis.
• Support the visibility and use of accountability channels and information materials.
• Contribute to the implementation of accountability and CHS improvement actions.

Capacity Building

• Train and support MEAL, programme, and field teams on information management systems, reporting tools, dashboards, and data quality.
• Provide technical support and troubleshoot data management and reporting systems.
• Conduct field visits and follow up on data quality and reporting requirements.
• Perform other duties assigned by the MEAL Manager.

Requirements

Education

• Bachelor’s degree in Information Technology, Computer Science, Social Sciences, or a related field.
• Additional training or certification in MEAL, Information Management, Data Analysis, or Accountability is an advantage.

Experience & Skills

• Minimum 5 years of experience in information/data management, preferably in a humanitarian context.
• Strong Excel skills, including advanced formulas and data management using online and offline platforms.
• Experience managing large datasets and developing databases.
• Strong experience with Power BI, data visualization, dashboards, and advanced Excel.
• Experience with systems integration, APIs, XML, or related technologies is an advantage.
• Strong analytical, reporting, communication, and training skills.
• Experience with data management systems and digital data collection tools.
• Good computer literacy and experience working with INGOs is preferred.

Language

• Full professional proficiency in English is required.
• Knowledge of Arabic or other local languages is an advantage.

We Offer

• Professionalism, impact & expertise
• Humanitarian approach & the work we do
• Purpose, meaningfulness & own contribution
• Culture, values & strong leadership
• Fair compensation & continuous development

About the Company

Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In over 30 countries, we protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.

By working in DRC, you will be joining a global workforce of over 6,000 employees. We pride ourselves on our:

• Professionalism, impact & expertise
• Humanitarian approach & the work we do
• Purpose, meaningfulness & own contribution
• Culture, values & strong leadership
• Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.