Internal Engagement Manager

About the Position

We are seeking an Internal Engagement Manager to join our team in Cyprus or Poland. This role is Remote and is suitable for someone with a Middle level of experience.

Responsibilities

• Develop and execute the strategic roadmap for gamification and recognition programs, driving specialist engagement while strengthening Business group culture and reinforcing the values.
• Design and improve quests, achievements, rewards, and engagement mechanics.
• Develop and optimize the internal recognition framework.
• Analyze user behavior, engagement metrics, and platform adoption.
• Conduct user research and validate new engagement hypotheses.
• Coordinate implementation across Product, Engineering, Design, HR, Internal Communications, and other cross-functional teams.
• Continuously improve gamification mechanics based on data and specialist feedback.

Requirements

• 3+ years of experience in Employee Experience, Product Management, Engagement, Gamification, Internal Communications, Employer Branding or a related field.
• Portfolio of Engagement Initiatives: Proven experience designing and launching digital engagement initiatives, gamification mechanics, interactive campaigns, or specialist recognition programs. Ability to showcase successful projects or case studies is highly preferred.
• Gamification Expertise: Strong understanding of gamification principles and mechanics (e.g., quests, achievements, points, levels, leaderboards) and the ability to apply them to drive specialist engagement and support business objectives.
• Cross-Functional Project Management: Experience leading end-to-end initiatives and collaborating with Product, Engineering, Design, HR, and Communications teams to successfully deliver new features, campaigns, or specialist experiences.
• Product Discovery & User Research: Experience conducting specialist research through interviews, surveys, workshops, or feedback sessions, translating insights into product improvements, and validating new ideas through experimentation.
• English Intermediate+.

Nice to Have

• Experience designing loyalty, rewards, or gamification systems: Understanding of behavioral psychology principles and motivation frameworks that drive user engagement and participation.
• Knowledge of behavioral psychology or motivational frameworks: Understanding of how reward and loyalty programs work, whether in e-commerce, digital products, or internal specialist recognition initiatives.
• Experience with digital platforms and engagement products: understanding of the fundamental principles of UX/UI and digital product development, with the ability to collaborate effectively with Product Design, and Engineering teams.

Soft Skills

• Product thinking.
• Creativity and experimentation mindset.
• Strong analytical skills.
• Ownership.
• Data-driven decision making.
• Excellent stakeholder management.

We Offer

• An exciting and challenging job in a fast-growing business group.
• The opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset.
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan - work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
• Modern corporate equipment based on macOS or Windows and additional equipment are provided.
• Paid vacations, sick leave, personal events days, days off.
• Corporate health insurance program for your well-being.
• Referral program - enjoy cooperation with your colleagues and get the bonus.
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
• Rewards program for mentoring and coaching colleagues.
• In-house Travel Service.
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays.
• Corporate events, team buildings.

About the Company

Join our team and be part of a dynamic and innovative environment where your contributions will directly impact our success. We value diversity, creativity, and collaboration, and we are committed to providing a supportive and engaging workplace for all our employees.