Internal Engagement Manager

About the Position

We are seeking an Internal Engagement Manager with 3+ years of experience in Employee Experience, Product Management, Engagement, Gamification, Internal Communications, Employer Branding, or a related field.

Responsibilities

• Develop and execute the strategic roadmap for gamification and recognition programs, driving specialist engagement while strengthening Business group culture and reinforcing the values.
• Design and improve quests, achievements, rewards, and engagement mechanics.
• Develop and optimize the internal recognition framework.
• Analyze user behavior, engagement metrics, and platform adoption.
• Conduct user research and validate new engagement hypotheses.
• Coordinate implementation across Product, Engineering, Design, HR, Internal Communications, and other cross-functional teams.
• Continuously improve gamification mechanics based on data and specialist feedback.

Requirements

• 3+ years of experience in Employee Experience, Product Management, Engagement, Gamification, Internal Communications, Employer Branding, or a related field.
• Portfolio of Engagement Initiatives: Proven experience designing and launching digital engagement initiatives, gamification mechanics, interactive campaigns, or specialist recognition programs. Ability to showcase successful projects or case studies is highly preferred.
• Gamification Expertise: Strong understanding of gamification principles and mechanics (e.g., quests, achievements, points, levels, leaderboards) and the ability to apply them to drive specialist engagement and support business objectives.
• Cross-Functional Project Management: Experience leading end-to-end initiatives and collaborating with Product, Engineering, Design, HR, and Communications teams to successfully deliver new features, campaigns, or specialist experiences.
• Product Discovery & User Research: Experience conducting specialist research through interviews, surveys, workshops, or feedback sessions, translating insights into product improvements, and validating new ideas through experimentation.
• English Intermediate+.

Nice to Have

• Experience designing loyalty, rewards, or gamification systems: Understanding of behavioral psychology principles and motivation frameworks that drive user engagement and participation.
• Knowledge of behavioral psychology or motivational frameworks: Understanding of how reward and loyalty programs work, whether in e-commerce, digital products, or internal specialist recognition initiatives.
• Experience with digital platforms and engagement products: Understanding of the fundamental principles of UX/UI and digital product development, with the ability to collaborate effectively with Product Design, and Engineering teams.

Soft Skills

• Product thinking.
• Creativity and experimentation mindset.
• Strong analytical skills.
• Ownership.
• Data-driven decision making.
• Excellent stakeholder management.

We Offer

• An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan - work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
• Modern corporate equipment based on macOS or Windows and additional equipment are provided.
• Paid vacations, sick leave, personal events days, days off.
• Corporate health insurance program for your well-being.
• Referral program - enjoy cooperation with your colleagues and get the bonus.
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
• Rewards program for mentoring and coaching colleagues.
• In-house Travel Service.
• Multiple internal activities: online platform for employees with quests, gamification, presents, and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays.
• Corporate events, team buildings.

About the Company

Join us in creating a dynamic and engaging work environment where your contributions will directly impact our company's culture and success.