IT Support Specialist_Germany

About the Position

BCIC Swiss GmbH, a leading company in the international connectivity sector, is seeking a dedicated IT Support Specialist for an on-site role in Munich, Germany.

Responsibilities

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third-party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office, and Cisco Jabber.
• Should have basic knowledge of the Mac operating system to support Apple PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

Requirements

• Must hold a valid work permit in Germany.
• Several years of experience in the IT field.
• Fluency in German and English language (Minimum B2 Level).

We Offer

• Competitive salary (negotiable).
• On-site work in Munich, Germany.
• Opportunity to work with a leading international company.

Contact Information

Contact Person: Bristi Paul

Position: HR Executive | Talent Acquisition Specialist | BCIC Swiss GmbH

Email: [email protected]

Apply Now!