IT Support Specialist_Serbia

About the Position

BCIC Swiss GmbH | Best Connect International Company is looking for a IT Support Specialist in Serbia for on-site work.

Responsibilities

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third-party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
• Should have basic knowledge of the Mac operating system to support Apple PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

Requirements

• Must hold a valid work permit in Serbia.
• Several years of experience in the IT field.
• English language (Min B2 Level).

Locations

• Krusevac, Serbia
• Pirot, Serbia
• Paracin, Serbia
• Novi Pazar, Serbia
• Vranje, Serbia
• Vrsac, Serbia
• Kragujevac, Serbia
• Uzice, Serbia
• Sabac, Serbia
• Kraljevo, Serbia
• Nis, Serbia

We Offer

• Competitive salary (negotiable).
• On-site work opportunities.

Contact Person

Afia Ibnat

👤 Junior Talent Acquisition Specialist

✉️ [email protected]

Apply Now!