IT System Administrator

About the Position

IT System Administrator

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Driving Progress, Inspiring Collaboration, Strengthening Bonds.

What makes ARRISE different?

• We’re more than a company-we’re a community of over 12,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
• We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
• We don’t just build products - we build opportunities, invest in our people, and foster growth at every level. PT: Esta vaga está aberta a candidaturas de pessoas com deficiência (PCD). EN: This position welcomes applications from people with disabilities (PwD).

Role Description:
We are seeking a proactive IT System Administrator to join our team. You will manage and optimize our IT infrastructure, ensuring systems, networks, and services are secure, reliable, and efficient. Your expertise will support various teams, provide technical assistance to end-users, and ensure compliance with industry standards. This role is key to maintaining a smooth and effective IT environment, contributing to the organization's overall success.

Responsibilities

• System Management & Administration:
  Oversee the installation, configuration, and maintenance of operating systems, server hardware, and software applications, ensuring system configurations align with organizational policies and industry best practices. Regularly update, patch, and upgrade systems to maintain security and functionality.

• Performance Monitoring & Optimization:
  Monitor system performance, availability, and reliability continuously. Proactively identify and resolve issues before they impact users or operations. Optimize system performance through tuning configurations, hardware upgrades, and process improvements.

• Security & Compliance:
  Implement and manage robust security measures to safeguard IT systems, applications, and data. Conduct security audits, vulnerability assessments, and apply security patches. Ensure compliance with internal policies, industry standards, and regulatory requirements.

• Backup & Disaster Recovery:
  Develop and maintain backup and disaster recovery plans to ensure data integrity and availability. Regularly test backup and recovery procedures to ensure effective execution in case of emergencies.

• Technical Support & Troubleshooting:
  Provide advanced technical support to resolve system-related issues, including hardware, software, and network problems. Collaborate with other departments to provide system administration expertise and support technical projects.

• Collaboration & Project Support:
  Assist with system migrations, upgrades, and deployments, ensuring minimal disruption and seamless integration. Work closely with cross-functional teams to support technology initiatives, ensuring system scalability, and maintaining system reliability.

Requirements

• Experience & Expertise:
  5+ years of experience as a System Administrator in large-scale or complex environments. Strong proficiency in administering both Windows and Linux server environments.

• Virtualization & Cloud Knowledge:
  Experience with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure, GCP).

• Core Services Management:
  Expertise in managing core services such as Active Directory, DNS, and DHCP.

• Technical Skills:
  Advanced scripting skills in PowerShell, Bash, or Python for automation and task management. Familiarity with SAN/NAS storage systems and backup tools such as Veeam.

• System Optimization & Monitoring:
  In-depth knowledge of system performance monitoring tools and optimization techniques.

• Problem-Solving & Communication:
  Strong troubleshooting and analytical skills to diagnose and resolve system issues efficiently. Excellent communication and documentation skills for technical reporting and user support.

Nice to Have

• Certifications:
  Relevant certifications in IT support, networking, or operating systems will be considered as a plus.

• Streaming Equipment Experience:
  Familiarity with streaming and broadcasting equipment is an advantage.

We Offer

• Private Health Insurance
• Free Meal Vouchers
• Learning Hub

About the Company

Driven to deliver

ARRISE is a global leader in software development and services for the online gaming industry, with 11,000+ professionals across 14 locations worldwide.

We are behind some of iGaming’s most popular and celebrated slots and live casino games, delivering everything from product and platform to marketing, compliance, technology, and more.

And we are award winners ourselves, having been named Great Place to Work at the Women in Gaming Diversity Awards 2025.

Our Values

• Persistence
  We never give up and are determined to be the best at what we do.

• Respect
  We value and respect our clients, their players, and our team members; promoting professionalism, integrity, and fairness without compromise.

• Ownership
  We take ownership of our work and consistently deliver in a reliable manner, always providing the highest level of quality.

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