Italian Customer Support Agent
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Nice to have's
Job description
About the Position
Our client, a leading global financial services company, is currently seeking a proactive and talented Italian Customer Support Agent to join their team in Limassol, Cyprus.
In this full-time position, you will be responsible for maintaining relationships with Italian clients, delivering high-quality service, and ensuring an excellent customer experience.
Reference #: GC006137
Responsibilities
- Provide client support via phone, email, and chat, addressing inquiries and resolving issues.
- Handle requests such as account openings, data updates, and various transactions.
- Collaborate with internal departments (compliance, operations) to meet client needs.
- Promote products and services, identifying cross-selling opportunities.
- Update the CRM system with relevant client interactions and information.
Requirements
- Native Italian speaker with excellent communication skills.
- Customer-oriented mindset and strong problem-solving skills.
- Passionate about IT and possesses strong computer skills.
- Experience in a customer service or customer relations role is a plus.
- Good organizational skills and ability to multitask.
- Team player with the ability to work independently.
We Offer
- Competitive salary and benefits package.
- Continuous training and professional growth opportunities within a dynamic, global company.
- A supportive and collaborative work environment that values diversity and inclusion.
They are open to candidates who may not have prior experience in the financial sector but demonstrate a strong desire to learn and grow in this field. If you have strong communication skills and a passion for learning about the financial sector, we encourage you to apply!
About the Company
Join our global financial services company and be part of a team that values diversity, inclusion, and professional growth. We offer a dynamic work environment with continuous learning opportunities.
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Golden Careers
© Golden Careers Recruitment. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Golden Careers is a recruitment agency based in Limassol, Cyprus offering Headhunting and Recruitment services in businesses of all sizes and types.
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