Lab Computing Support Engineer (Onsite)

About the Position

Lab Computing Support Engineer (Onsite)

發佈日期 8月 12 2026

位置 Rahway / West Point / United States

工作類別 Technology & Engineering

工作模式 Work from Office

Job Summary

Sr Lab System Support Engineer plays a key role in supporting laboratory operations by ensuring the smooth functioning of lab systems, analytical instruments, and data workflows. This entry-level position is ideal for candidates with a background in life sciences or IT who are eager to work in a regulated pharmaceutical environment.

Responsibilities

• Lab System Lifecycle Management:

  • Manage end to end lab system lifecycle including implementation, validation, maintenance, and decommissioning.
  • Ensure compliance with SDLC, CSV, GxP, and regulatory standards.
  • Handle system upgrades, patching, backup, archival, and audit readiness.

• Lab System Vendor Handling:

  • Act as point of contact for vendors for installation support and issue resolution.
  • Coordinate maintenance upgrades and ensure SLA and regulatory compliance.
  • Manage vendor deliverables, documentation, and escalation handling.

• Lab System Business Process Understanding in Pharmaceutical Regulatory Environment:

  • Understand lab workflows and align systems with business and regulatory requirements.
  • Ensure compliance with GLP, GMP, GxP, and data integrity standards.
  • Collaborate with QA, IT, and lab teams to support audits and process improvements.

Requirements

• Key Skills & Expertise:
  • Good knowledge and understanding of GXP.
  • Good knowledge of Computer System Validation.
  • Good understanding of laboratory instruments and analytical techniques.
  • Familiarity with lab software systems.
  • Strong problem-solving and communication skills.
  • Ability to work in a regulated environment and follow SOPs.
  • Good knowledge of Ticketing systems (ServiceNow/Remedy, etc).
  • Good knowledge of the Problem/Deviation/Change/CAPA Management Process.

Job Duties

• Provide first-level hands & feet support for laboratory software systems and instrument integration platforms.
• Oversee daily lab activities including scheduling, equipment maintenance, and workflow optimization.
• Act as a liaison between the lab and external entities (e.g., regulatory bodies, partner institutions).
• User Management Activities (e.g., User Creation, Modification & Deletions, etc.).
• Hardware related PC/Network – Coordination with Desktop support team.
• Vendor communications, coordination during System Hardware failures & any other Maintenances.
• Backup of the Standalone and Benchtop systems on a regular basis.
• Application Software upgrades on the standalone systems.
• Onboarding and offboarding Lab systems.
• Monthly patching coordination.
• Backup & Restoration for the Lab systems.
• Lac/es Configuration.
• Update SOPs/Wis.
• Assist in troubleshooting software and hardware issues related to lab instruments (e.g., HPLC, GC, spectrophotometers).
• Ensure accurate documentation of system configurations, user guides, and troubleshooting procedures.
• Help maintain audit trails and support data archival processes.
• Support compliance with Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP), and FDA regulations.
• Ensure systems are validated and maintained according to SOPs and validation protocols.
• Work closely with lab analysts, QA, and IT teams to resolve system-related issues.
• Participate in cross-functional meetings to improve lab workflows and system performance.
• Support Audits Queries from the LAB IT side.

Please note this role is not able to offer visa transfer or sponsorship now or in the future

We Offer

• Compensation:

  • The annual salary for this position is between $75,000 - $109,000 depending on experience and other qualifications of the successful candidate.
  • This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

• Benefits:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

About the Company

关于高知特 (Cognizant)

高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。

补充雇佣信息

薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。

申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。

Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。

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财务健康

我们会定期审查市场数据，确保薪酬体现您所带来的价值。您的福利不仅限于薪资，还可能包括退休计划、财务教育等。

身心健康

我们通过带薪休假、在条件允许下的灵活工作安排、医疗保障计划、心理咨询、心理健康盟友计划等，赋能您将身心健康放在首位。

您的职业发展，由您做主

在 Cognizant 提供的 35 万多个岗位中，您将有机会探索新的技术、行业和工作地点，并打造推动职业发展的关键技能。

现实世界的影响力

想想您所依赖的那些知名品牌。很可能，他们也依赖我们来帮助强化其业务。在这里，您将把大胆的想法转化为改善全球生活的解决方案。

通往 Cognizant 的职业之路

以下是您在招聘流程中可以期待的内容。请注意，具体流程可能因岗位和工作地点而有所不同。欢迎查看我们的常见问题解答以了解更多信息。

第 1 步：申请合适的职位机会

寻找一个与您的技能和职业目标相匹配的空缺职位，并向我们展示您为何是最佳人选。没有看到合适的机会？欢迎加入我们的人才社区。

第 2 步：与您的招聘人员取得联系

如果我们的招聘人员认为您符合条件，他们将安排一次简短的介绍电话，进一步了解您，以及您的经验和技能如何与该岗位相匹配。

第 3 步：展示您的技能

如果您和我们的团队都希望继续推进招聘流程，您将与我们的招聘团队进行面试。部分岗位还可能需要参加技术评估和／或客户面试。

第 4 步：做出决定

随后，我们的团队将评估每位候选人在该岗位上取得成功的潜力。由于我们希望为您和我们双方找到最合适的匹配，这一步可能需要一些时间--但请放心，我们会及时向您更新进展。

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