Lab Computing Support Engineer (Onsite)

Lab Computing Support Engineer (Onsite)

Publicatiedatum: aug. 12 2026

Plaats: Rahway / West Point / United States

Functiecategorie: Technology & Engineering

Het model van het werk: Work from Office

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About the Position

Sr Lab System Support Engineer plays a key role in supporting laboratory operations by ensuring the smooth functioning of lab systems, analytical instruments, and data workflows. This entry-level position is ideal for candidates with a background in life sciences or IT who are eager to work in a regulated pharmaceutical environment.

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Responsibilities

• Lab System Lifecycle Management:

  • Manage end to end lab system lifecycle including implementation, validation, maintenance, and decommissioning.
  • Ensure compliance with SDLC, CSV, GxP, and regulatory standards.
  • Handle system upgrades, patching, backup, archival, and audit readiness.

• Lab System Vendor Handling:

  • Act as point of contact for vendors for installation support and issue resolution.
  • Coordinate maintenance upgrades and ensure SLA and regulatory compliance.
  • Manage vendor deliverables, documentation, and escalation handling.

• Lab System Business Process Understanding in Pharmaceutical Regulatory Environment:

  • Understand lab workflows and align systems with business and regulatory requirements.
  • Ensure compliance with GLP, GMP, GxP, and data integrity standards.
  • Collaborate with QA, IT, and lab teams to support audits and process improvements.

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Requirements

• Key Skills & Expertise:
  • Good knowledge and understanding of GxP.
  • Good knowledge of Computer System Validation.
  • Good understanding of laboratory instruments and analytical techniques.
  • Familiarity with lab software systems.
  • Strong problem-solving and communication skills.
  • Ability to work in a regulated environment and follow SOPs.
  • Good knowledge of ticketing systems (ServiceNow/Remedy, etc.).
  • Good knowledge of the Problem/Deviation/Change/CAPA Management Process.

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Job Duties

• Provide first-level hands-on support for laboratory software systems and instrument integration platforms.
• Oversee daily lab activities including scheduling, equipment maintenance, and workflow optimization.
• Act as a liaison between the lab and external entities (e.g., regulatory bodies, partner institutions).
• User Management Activities (e.g., User Creation, Modification & Deletions, etc.).
• Hardware related PC/Network – Coordination with Desktop support team.
• Vendor communications, coordination during system hardware failures & any other maintenances.
• Backup of the standalone and benchtop systems on a regular basis.
• Application software upgrades on standalone systems.
• Onboarding and offboarding lab systems.
• Monthly patching coordination.
• Backup & Restoration for lab systems.
• LAC/ES Configuration.
• Update SOPs/WIS.
• Assist in troubleshooting software and hardware issues related to lab instruments (e.g., HPLC, GC, spectrophotometers).
• Ensure accurate documentation of system configurations, user guides, and troubleshooting procedures.
• Help maintain audit trails and support data archival processes.
• Support compliance with Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP), and FDA regulations.
• Ensure systems are validated and maintained according to SOPs and validation protocols.
• Work closely with lab analysts, QA, and IT teams to resolve system-related issues.
• Participate in cross-functional meetings to improve lab workflows and system performance.
• Support Audits Queries from the LAB IT side.

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We Offer

• Salary and Other Compensation:

  • The annual salary for this position is between $75,000 - $109,000 depending on experience and other qualifications of the successful candidate.
  • This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

• Benefits:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

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About the Company

Cognizant

Cognizant (NASDAQ: CTSH) is a builder of AI solutions and a provider of technology services. We bridge the gap between AI investments and enterprise value by building full-stack AI solutions for our clients. Our deep knowledge of sectors, processes, and engineering enables us to anchor the unique context of an organization in technological systems. These systems enhance human potential, deliver tangible results, and give global enterprises an edge in a rapidly changing world. Discover more at cognizant.ai or @cognizant.

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Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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Equal Employment Opportunity:

Cognizant is an equal opportunity employer. Your application and candidacy will not be assessed based on race, color, gender, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local law.

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Job Application Process:

Applicants can expect to attend interviews, either in person or via video call. Candidates may also be asked to present a valid, government-issued identification (such as an ID card or passport) during each interview.

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Your Path to Cognizant:

This is what you can expect from our recruitment process. Please note that this may vary by role and location. Check our FAQs for more information.

Step 1: Apply for the Right Job

Find an open role that matches your skills and career goals and show why you are the right fit for the role. If you don’t see a suitable role, consider joining our Talent Community.

Step 2: Connect with Your Recruiter

If one of our recruiters sees a good match, they will schedule a brief introductory call to learn more about you and discuss how your experience and skills align with the role.

Step 3: Showcase Your Skills

If you and our team want to continue the process, you will interview with our recruitment team. Some roles may also require technical assessments and/or client interviews.

Step 4: Time for a Decision

Our team will then assess each candidate’s potential to succeed in the role. This step may take some time as we want to find the right match for both you and us, but you can expect us to keep you updated.

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