Lead DevOps Engineer

About the Position

We are looking for a Lead DevOps Engineer & AI Adoption Specialist to serve as the connective link between our large-scale cloud platforms and our developer community.

Your core mission is to speed up onboarding, training, and broader adoption of modern DevOps tools and AI-driven workflows (such as GitHub Copilot). This position calls for a candidate with a strong technical grounding in DevOps and cloud principles, paired with exceptional communication abilities. If you have a passion for technical writing, creating instructional videos, running workshops, and coaching developers on using generative AI to write, troubleshoot, and configure infrastructure and pipelines more efficiently, this opportunity is well-suited for you.

Responsibilities

• Build, roll out, and maintain structured onboarding paths, interactive learning modules, and self-service resources for developer teams working with our platform
• Produce clear, well-organized technical documentation, quick-start guides, FAQs, and release notes using Markdown and internal wiki systems
• Write, film, and edit concise, engaging video tutorials that walk developers through DevOps tools and workflows
• Advocate for the adoption of AI-powered engineering tools throughout development teams
• Coach development teams on effectively leveraging AI tools (such as GitHub Copilot) for generating code, resolving configuration issues, and streamlining infrastructure and CI/CD processes
• Lead live training sessions and organize hands-on workshops to strengthen developer skills with platform tools
• Conduct technical "Office Hours" to collect developer input and resolve recurring questions
• Cultivate an active community of practice centered on DevOps tools and AI-enhanced workflows
• Represent developer perspectives, converting their challenges and feedback into practical platform requirements
• Partner with core DevOps and Infrastructure teams to communicate platform enhancement needs derived from developer feedback

Requirements

• At least 5 years of professional experience in Developer Relations (DevRel), Developer Advocacy, Technical Training, or Technical Writing, with a strong emphasis on DevOps/Platform Engineering
• A minimum of one year of experience leading and managing teams
• Strong grasp of modern DevOps principles, including CI/CD pipelines (GitHub Actions), fundamental cloud infrastructure, and version control systems
• Demonstrated portfolio showcasing technical writing abilities (documentation, blogs, guides) and/or technical video production (screen recordings, tutorials)
• Exceptional written and verbal communication skills combined with a genuine service-oriented approach and enthusiasm for supporting fellow engineers
• Strong written and spoken proficiency in English at a C1 level or higher

Nice to Have

• Background working with static site generators, Markdown, or publishing platforms
• Practical experience applying generative AI tools (such as GitHub Copilot or ChatGPT) for development work, code troubleshooting, or generating documentation
• Familiarity with Ansible for managing configurations and automating routine processes
• Experience deploying and managing containerized applications using Azure Containers
• Working knowledge of Bash for scripting and automating system tasks
• Hands-on experience with Docker for building and managing containerized applications
• Understanding of Kubernetes for orchestrating and scaling containerized workloads
• Experience using Terraform to provision and manage infrastructure through code

We Offer

• Opportunity to work remotely in Mexico
• Competitive compensation package
• Collaborative and innovative work environment
• Professional growth and development opportunities

About the Company

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