Legal AI, Contract Management Associate II

About the Position

Legal AI, Contract Management Associate II

Location: Wroclaw, Poland

Employment Type: Permanent

Work Location Type: Hybrid

With a legacy as a pioneer in the ALSP market, Factor leads the next evolution in legal services through AI-integrated contracting. Factor is the market leader in Integrated Law™, combining the expertise of Traditional Law, the efficiency of New Law, and the close business integration of In-house legal to deliver complex legal work at scale.

Factor works alongside corporate legal departments to solve for the ever-increasing demands and complexity of transactional legal work. Our "do while transforming, transform while doing" approach combines specialist expertise, AI-powered solutions, and business process knowledge to deliver better performance, better business and legal outcomes, and a transformed contracting experience.

Our clients span Fortune 500 companies including global banks, major pharmaceutical companies and large technology firms.

We believe that the more diverse our team becomes - in backgrounds, skills, experiences, and perspectives - the higher our creative potential as a company. We are dedicated to growing a diverse, inclusive company where individuals of all backgrounds thrive.

We are comprised of more than 300 lawyers, legal specialists, technologists, and process consultants across Europe and North America – Join us!

Responsibilities

• AI Implementation: Support the rollout of approved AI solutions across existing contract management engagements and contribute to implementation planning for new engagements.
• Collaboration: Work with engagement leads, legal subject-matter experts and operational teams to identify, prioritise and define practical AI use cases.
• Documentation: Translate business and legal requirements into clear workflow designs, user instructions, acceptance criteria and implementation documentation.
• Support: Provide hands-on support during pilots, user acceptance testing, deployment, training and post-launch optimisation.
• Prompt Development: Own clearly defined prompt-development, testing, documentation and implementation workstreams with limited day-to-day supervision.
• Quality Assurance: Apply sound judgement to routine contract management and AI-quality issues, while seeking review for novel, material or high-risk matters.
• Communication: Deliver accurate, well-structured work to agreed timelines and communicate risks, dependencies and progress clearly.
• Collaboration: Collaborate effectively with senior legal professionals, engagement teams, technology specialists and client stakeholders.
• Continuous Improvement: Demonstrate curiosity, adaptability and a practical improvement mindset in a fast-evolving area.
• Prompt and Content Design: Create, test and refine prompts grounded in commercial contracting principles, client playbooks and engagement-specific requirements.
• AI-Enabled Approaches: Develop AI-enabled approaches for contract review, clause extraction, issue spotting, risk flagging and deviation analysis.
• Templates and Playbooks: Design prompts and templates for contract summaries, executive summaries, obligation summaries, negotiation drafts, proposed redlines and fallback positions.
• Knowledge Management: Create and maintain playbooks, clause libraries, decision trees, review guidance, structured outputs and other reusable legal knowledge assets.
• Exploration: Explore and prototype additional contract management use cases as new needs and ideas emerge.
• Quality Assurance: Build representative test sets and evaluate outputs for legal accuracy, completeness, consistency, usability and alignment with approved playbooks.
• Documentation: Document prompt versions, test results, known limitations, escalation points and required human-review steps.
• Responsible Use: Identify hallucinations, unsupported conclusions, inconsistent outputs and other failure modes, and adjust prompts or workflows accordingly.
• Compliance: Apply the firm's requirements relating to confidentiality, data protection, information security, client permissions and responsible AI use.
• Escalation: Escalate high-risk legal, regulatory, confidentiality or technical issues to the appropriate senior owner.
• Support: Act as a practical point of support for legal teams adopting AI-enabled contract management workflows.
• Training Materials: Prepare user guidance, prompt instructions, examples, training materials and knowledge articles.
• Feedback: Gather structured feedback from users and stakeholders and convert it into prioritised improvements.
• Troubleshooting: Support troubleshooting and distinguish prompt, process, data, configuration and user-adoption issues.
• Knowledge Management: Maintain a reusable library of approved prompts, playbooks, templates, test cases, lessons learned and implementation standards.
• Best Practices: Share effective practices across engagements while respecting client confidentiality and information barriers.
• Innovation: Track emerging AI capabilities and recommend relevant experiments within the firm's governance framework.
• Scalability: Contribute to repeatable delivery methods that make future AI implementations faster, safer and easier to scale.

Requirements

Essential Criteria

• A legal education or equivalent practical experience in commercial contracts, contract management, legal operations or legal services delivery.
• A strong working understanding of commercial contract structures, common clauses, risk allocation and contract review processes.
• Experience translating legal or operational requirements into clear, structured instructions, templates, playbooks or workflows.
• Strong analytical skills and attention to detail, including the ability to test outputs systematically and identify inconsistencies or unsupported conclusions.
• Clear written and verbal communication skills in English, with the ability to explain technical concepts to non-technical users.
• Confidence working with multiple stakeholders, priorities and client-specific requirements.

Preferred Criteria

• Hands-on experience using generative AI or large language model tools for legal, contract management or knowledge-management use cases.
• Experience with prompt design, structured outputs, AI evaluation, user acceptance testing or legal technology implementation.
• Familiarity with contract lifecycle management platforms, document review tools, workflow automation or legal operations processes.
• Understanding of responsible AI, data protection, confidentiality and information-security considerations in legal services.

We Offer

• Competitive salary
• Opportunity to work in a pioneering company in the legal tech space
• Diverse and inclusive work environment
• Professional development opportunities

About the Company

Factor is the market leader in Integrated Law™, combining the expertise of Traditional Law, the efficiency of New Law, and the close business integration of In-house legal to deliver complex legal work at scale. Our clients span Fortune 500 companies including global banks, major pharmaceutical companies and large technology firms.