About the Position

Logs Specialist

Location: Dubai, United Arab Emirates (Remote)

Department: Sales and Business Development

Job Id: 6149

Your Role at Dynatrace

Dynatrace is seeking a results-driven Log Management Domain Specialist to serve as the primary domain authority for our Log Management solution. This is a high-impact, domain role designed to drive the successful adoption, consumption, and displacement of legacy log tools. You will partner with our Global Sales organization to demonstrate the unique value of the Dynatrace Grail™ data lakehouse, helping customers transition from high-cost, fragmented logging silos to a unified, AI-powered observability platform.

Responsibilities

Domain Expertise

Act as the domain "subject matter expert" (SME) for Logs, staying ahead of industry trends like OpenTelemetry (OTel), log pipelines (Cribl/BindPane), and cloud-native logging (CloudWatch/Stackdriver).
Articulate the architectural superiority of Dynatrace Grail-specifically how its schema-on-read and index-less storage solve the "cardinality explosion" of modern logs.

Competitive Execution

Partner with Account Executives/SEs to identify and execute displacement plays against legacy incumbents.
Lead high-stakes Proof of Concepts (POCs) that drive Logs consumption that prove ROI by reducing data ingest costs while increasing troubleshooting speed.
Build "Economic Value" models that show customers how to optimize their SaaS consumption and maximize their Dynatrace investment.

Solution Architecture

Expertise in architecting resilient, vendor-neutral log-ingestion frameworks utilizing Fluentd, Logstash, and OpenTelemetry Collector pipelines, etc.
Help customers navigate complex log-routing scenarios, ensuring high-value data is prioritized for analytics while low-value data is archived cost-effectively.

Consumption Advocacy

Identify "consumption bottlenecks" within existing accounts and proactively provide technical guidance to unlock more log data volume and user adoption.
Conduct "Best Practice" workshops focused on log-based alerting, DQL (Dynatrace Query Language) proficiency, and dashboarding.

Requirements

Experience: 5+ years in a domain, specialist, pre-sales, professional services, or SRE role, with at least 3 years specifically focused on Log Management or Big Data analytics.
Technical Depth: Advanced proficiency in Query Languages (e.g., Splunk SPL, Kusto QL, SQL, or Lucene).
Log Ingestion Pipelines: Deep understanding of Log Ingestion pipelines and "Telemetry Pipelines" (Cribl, BindPlane, Vector).
Cloud & DevOps: Strong knowledge of AWS, Azure, or GCP logging ecosystems and automation tools like Terraform or Ansible.
Business Acumen: Ability to translate "bits and bytes" into "dollars and cents"-explaining how log management impacts MTTR and operational overhead.
Education: Bachelor's degree in Computer science, Engineering, or equivalent practical experience.
Scripting: Experience with scripting (Python, Go, or Bash) for log transformation and data cleanup.

Why You Will Love Being a Dynatracer

Dynatrace is a leader in unified observability and security.
Competitive compensation packages designed to recognize and reward performance.
Work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide.
Work at the forefront of innovation with Dynatrace Intelligence-the industry's first agentic operations system.
Over 50% of the Fortune 100 companies are current customers of Dynatrace.

We Offer

Best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance.
Mental health support through our Employee Assistance Program, powered by Telus Health.
Four company-designated extra paid days off for wellness.
Hybrid working model and flexible working hours.
AI-driven workflows to automate tasks.
Company-wide learning perks and designated team's learning days.
A day of paid volunteer time to support a community or cause you care about.
Regular team events, including Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and more!
A multicultural environment where English is the shared language, and we embrace and learn from each other's cultures.

About Dynatrace

Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.

Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.

We’re proud to be certified as a Great Place To Work® in 16 countries-an achievement made possible by feedback from our greatest asset: an incredible team. We couldn’t have done it without them.

Discover More

Note to Recruiters and Agencies: Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes-do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.

Logs Specialist

Job description