Middle DevOps Engineer

About the Position

We are looking for a Middle DevOps Engineer to join our global team. You will build, automate, and maintain CI/CD pipelines and cloud infrastructure, and help keep our build and release processes reliable, scalable, and secure. You will work as part of a DevOps team. This is not a purely heads-down role: you will clarify requirements, ask the right questions, and explain technical decisions in clear English.

Responsibilities

• Design, build, and maintain CI/CD pipelines and automated release processes (Jenkins, GitLab CI, GitHub Actions, Azure DevOps);
• Develop and improve automation that increases build and deployment reliability, speed, and consistency;
• Implement Infrastructure as Code and configuration management (Terraform, Ansible, CloudFormation) to speed up provisioning and keep environments consistent;
• Deploy and support containerized applications (Docker, Kubernetes, Amazon EKS / Azure AKS);
• Administer and support Windows Server environments;
• Build and maintain monitoring, logging, and alerting (Datadog, Prometheus/Grafana, Dynatrace, ELK, Splunk) to improve observability and reduce time to detect and resolve issues;
• Troubleshoot production and pipeline issues and take part in root-cause analysis of incidents;
• Apply security best practices (DevSecOps) across the build, release, and deployment lifecycle;
• Review build and release processes with development teams and recommend improvements;
• Find and resolve pain points and inefficiencies in the software delivery lifecycle;
• Contribute to infrastructure cost optimization, backup and disaster recovery, working with the SysOps team;
• Write and maintain technical documentation and runbooks;
• Gather and clarify requirements with stakeholders, propose solutions, and report on progress and risks;
• Collaborate with developers, QA, and infrastructure teams.

Requirements

• 4+ years of hands-on experience as a DevOps Engineer;
• Strong experience with CI/CD tooling and pipeline design for automated build, test, and deployment (Jenkins, GitHub/GitLab CI, Azure DevOps);
• Solid experience with Docker and container orchestration (Kubernetes or cloud-native equivalents such as EKS, AKS);
• Working knowledge of Infrastructure as Code and configuration management (Terraform, Ansible, CloudFormation);
• Proficiency in scripting for automation: Python, Bash, and PowerShell;
• Windows Server administration experience;
• Practical experience with cloud platforms (AWS, Azure, and/or GCP) across compute, storage, and networking;
• Experience with monitoring, logging, and alerting tools (Datadog, Prometheus/Grafana, Dynatrace, ELK, Splunk);
• Experience with Linux administration;
• Experience with Git-based workflows and Jira/Confluence; familiarity with Agile/Scrum.

Nice to Have

• Cloud certification (AWS, Azure, or GCP);
• GitOps experience (FluxCD, Argo CD); Packer; Artifactory/JFrog;
• Experience migrating workloads from Windows to Linux;
• Experience working with international clients.

We Offer

• Opportunity to contribute to global projects;
• Growth and skill development;
• Be part of a connected international community.

About the Company

Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries.

If you're looking to spark the tech with us, Customertimes is the place to build your next career chapter. Are you ready to join us?

Job ID: JR-213098

Type: Full-time